L4 - ICV Sales - BH - Patna - BACL

Bajaj Auto Ltd; Patna; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Bajaj Auto Ltd in Patna seeks an EXEC MGR for the ICV Sales department. The role leads frontline sales, drives market penetration, and coordinates with dealers to meet finance-related targets.

Ideal candidates have a minimum of 3 years of frontline sales experience, Graduation, and domain knowledge in financial services or related sectors. Local candidates preferred for Patna location.

Qualifications

• Minimum 3 years of work experience in frontline sales or related roles.
• Any Graduation is acceptable as academic qualification.
• Domain knowledge in Financial Services/Banking/FMCG/NBFC preferred.

Responsibilities

• Team management of front line sales.
• Increase penetration and support BAL in growing market share through frontline sales team.
• Sell finance schemes to customers through the frontline sales team.
• Maintain and improve relationships with dealers through frontline sales team.
• Resolve issues escalated by frontline sales team and dealers.
• Coordinate with training team to improve frontline sales performance.
• Interview and select DMAs/CSMs for RM & HO approval.
• Monitor reports and take corrective actions with dealership and frontline sales team.
• Manage post-disbursal documents (PDD) such as RC details.
• Provide daily/weekly updates to RMs on targets vs. achievements; escalate issues.

Skills

Team management

Sales skills

Relationship management

Problem solving

Analytical skills

Education

Graduation

Job description

Job Description

• Designation: EXEC MGR
• Department: ICV Sales
• Level: L4
• Employment Type: Full-time
• Location: Patna
• Reporting Manager Title: Assistant Manager/ MGR
• Language: Native, Hindi & English
• Travel: Yes
• Academic Qualification: Any Graduation
• Work Experience: Minimum 3 years
• Domain Knowledge (Preferable): Preferably in Financial Services/Banking/FMCG/NBFC

Key Responsibilities

• Team management of front line sales.
• Increase penetration & support BAL in growing market share through frontline sales team
• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets through the front line sales team
• Maintain & improve the relationship with the dealers through frontline sales team
• Resolve the issues escalated by frontline sales team & the dealers
• Coordinate with training team to improve the efficiency of the frontline sales team
• Interview & Selects DMAs/CSMs and recommend the same to RM &HO for final approval
• Understand various reports & take corrective action with the dealership & frontline sales team
• Responsible for PDD i.e., post disbursal docs viz., RC details etc.
• Update RMs on daily/weekly basis w.r.t. Targets vs Achieved & escalated the issues to them

Key Skills Required

• Excellent sales/marketing skills
• Team management
• Relationship management
• Problem solving skills & analytical skills

Key Performance Indicators

• Achieve volume targets for the area on quarterly basis through team
• Ensure increase in number of finance customers within dealerships on quarterly basis
• Administer, launch and initiate special schemes for festivals and conduct loan melas etc. In tandem with the RM/ZM
• Acquire more customers by utilizing alternate channels
• Responsible for supervising front line sales team ensuring process and policy adherence
• Maintain FEMI and nonstarter within the approved levels
• Maintain the process quality parameters within approved levels
• Maintaining credit document quality by regular audits of the team Training and development of the front line sales team
• Coordinating with training team to improve team performance
• Resolving queries of team and guide them to achieve 100% target

Additional Role Details

• Work-Schedule: 5 Days/week
• Hiring Local/Pan-India Candidates: Local Candidate
• Additional Comment (if any): -