L4 - ICV Sales - BH - Patna - BACL

bajajauto; Patna; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Bajaj Auto Limited in Patna, India, is seeking an experienced Front Line Sales Manager to drive sales, manage a frontline team, and coordinate with dealers to expand market presence for finance schemes. The role emphasizes achieving quarterly targets, strengthening dealer networks, and coordinating training initiatives.

The ideal candidate brings strong sales, team leadership, relationship management, and analytical skills to optimize performance across multiple channels.

Qualifications

• Strong sales/marketing capabilities and ability to drive penetration
• Proven experience in leading frontline sales teams
• Excellent relationship management with dealers/partners
• Analytical mindset with problem-solving skills to meet targets

Responsibilities

• Lead and manage front line sales team to achieve volume targets
• Drive penetration and support Bal in growing market share via frontline sales
• Promote and sell finance schemes to customers through frontline team
• Maintain and improve dealer relationships via frontline sales activity
• Resolve issues escalated by frontline sales team and dealers
• Coordinate with training team to improve frontline team efficiency
• Interview and select DMAs/CSMs for RM & HO approval
• Monitor reports and take corrective actions with dealerships and frontline team
• Update RMs daily/weekly on targets vs achieved and escalate issues

Skills

Sales/Marketing

Team management

Relationship management

Problem solving & analytics

Job description

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P referably in Financial Services/Banking/FMCG/NBFC

Key Responsibilities

• Team management of front line sales.
• Increase penetration & support BAL in growing market share through frontline sales team
• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets through the front line sales team
• Maintain & improve the relationship with the dealers through frontline sales team
• Resolve the issues escalated by frontline sales team & the dealers
• Coordinate with training team to improve the efficiency of the frontline sales team
• Interview & Selects DMAs/CSMs and recommend the same to RM &HO for final approval
• Understand various reports & take corrective action with the dealership& frontline sales team
• Update RMs on daily/weekly basis w.r.t. Targets vs Achieved & accelerate the issues to them

Key Skills Required

• Excellent sales/marketing skills
• Team management
• Relationship management
• Problem solving skills & analytical skills

Key Performance Indicators

• Achieve volume targets for the area on quarterly basis through team
• Ensure increase in number of finance customers within dealerships on quarterly basis
• Administer, launch and initiate special schemes for festivals and conduct loan melas etc. In tandem with the RM/ZM
• Acquire more customers by utilizing alternate channels
• Responsible for supervising front line sales team ensuring process and policy adherence
• Maintain FEMI and nonstarter within the approved levels
• Maintain the process quality parameters within approved levels
• Maintaining credit document quality by regular audits of the team Training and development of the front line sales team
• Coordinating with training team to improve team performance
• Resolving queries of team and guide them to achieve 100% target