L4 - ICV Sales - UP - Pratapgarh - BACL

Bajaj Auto Limited; Lucknow; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Bajaj Auto Limited in Lucknow, Uttar Pradesh seeks an experienced frontline sales team manager to drive finance schemes for customers within and outside dealerships, and to grow market share through a strong frontline sales network.

You will lead the frontline sales team, coordinate with RM and ZM, and ensure targets are met while maintaining robust dealer relationships and process adherence.

Qualifications

• Excellent sales/marketing skills.
• Team management experience with frontline sales teams.
• Strong relationship management and stakeholder handling.
• Analytical and problem solving abilities to drive target achievement.

Responsibilities

• Manage frontline sales teams to achieve monthly and quarterly targets.
• Increase market penetration and support BAL in growing market share through frontline sales.
• Coordinate with RM and frontline sales to promote finance schemes to customers (within & outside dealerships).
• Maintain and improve relationships with dealers through the frontline sales team.
• Resolve issues escalated by frontline sales team and dealers.
• Collaborate with training to improve frontline team efficiency.
• Monitor performance against targets and escalate issues to RM & HO for corrective action.

Skills

Excellent sales/marketing skills

Team management

Relationship management

Problem solving skills

Job description

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P referably in Financial Services/Banking/FMCG/NBFC

Key Responsibilities

• Team management of front line sales.
• Increase penetration & support BAL in growing market share through frontline sales team
• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets through the front line sales team
• Maintain & improve the relationship with the dealers through frontline sales team
• Resolve the issues escalated by frontline sales team & the dealers
• Coordinate with training team to improve the efficiency of the frontline sales team
• Interview & Selects DMAs/CSMs and recommend the same to RM &HO for final approval
• Understand various reports & take corrective action with the dealership& frontline sales team
• Update RMs on daily/weekly basis w.r.t. Targets vs Achieved & elevate the issues to them

Key Skills Required

• Excellent sales/marketing skills
• Team management
• Relationship management
• Problem solving skills & analytical skills

Key Performance Indicators

• Achieve volume targets for the area on quarterly basis through team
• Ensure increase in number of finance customers within dealerships on quarterly basis
• Administer, launch and initiate special schemes for festivals and conduct loan melas etc. In tandem with the RM/ZM
• Acquire more customers by utilizing alternate channels
• Responsible for supervising front line sales team ensuring process and policy adherence
• Maintain FEMI and nonstarter within the approved levels
• Maintain the process quality parameters within approved levels
• Maintaining credit document quality by regular audits of the team · Training and development of the front line sales team
• Coordinating with training team to improve team performance
• Resolving queries of team and guide them to achieve 100% target