L3 Application support

Orcapod Consulting Services; Bengaluru; Hybrid; INR 600,000 - 900,000; Full time

Job summary

Orcapod Consulting Services is seeking an L3 Application Support professional in Bengaluru to handle complex Java/JavaScript applications. You will review code, diagnose defects, and implement fixes with strong RCA and diagnostic evidence to aid Development teams.

Proficiency across Node.js, ReactJS, AngularJS, and serverless architectures is essential. Responsibilities include production incident management, high availability assurance, and expert debugging of AWS-based services (API Gateway,

Qualifications

• Strong hands-on experience in Java and JavaScript programming, including code analysis, debugging, troubleshooting, and minor code fixes.
• Ability to review and understand existing application code to identify defects and resolve issues.
• Capable of independently executing configuration fixes and conducting thorough RCA, supported by detailed evidence and diagnostics to enable the Development team to implement code-level resolutions.
• Ability to understand and troubleshoot applications built on Node.js, ReactJS, AngularJS, and Serverless Architecture, enabling efficient incident investigation, impact assessment, and root cause analysis.

Responsibilities

• Analyze application logs, code, API interactions, and infrastructure components to identify root causes.
• Strong production support experience with managing production incidents, ensuring high application availability, and meeting SLA commitments.
• Good understanding of E-commerce domain workflows and end-to-end application processes.
• Provide evidence-based remediation guidance to Development teams.

Skills

Java

JavaScript

Node.js

ReactJS

AngularJS

Serverless

Python

AWS

Incident mgmt

Root cause analysis

Tools

AWS API Gateway

Lambda

DynamoDB

DocumentDB

REST APIs

Job description

Hi All .

Greetings from Orcapod consulting services

We have the openings for L3 Application support.

• Strong hands-on experience in Java and JavaScript programming, including code analysis, debugging, troubleshooting, and minor code fixes.
• Ability to review and understand existing application code to identify defects and resolve issues.
• Capable of independently executing configuration fixes and conducting thorough RCA, supported by detailed evidence and diagnostics to enable the Development team to implement code-level resolutions.
• Ability to understand and troubleshoot applications built on Node.js, ReactJS, AngularJS, and Serverless Architecture, enabling efficient incident investigation, impact assessment, and root cause analysis.
• Proven ability to replicate production defects in non-production environments, identify root causes, and provide comprehensive evidence to support remediation efforts
• Hands-on experience with AWS API Gateway, Lambda, SNS, DynamoDB, and DocumentDB.
• Analyze application logs, code, API interactions, and infrastructure components to identify root causes.
• Strong production support experience with managing production incidents, ensuring high application availability, and meeting SLA commitments.
• Experience in Python scripting and automation for operational and support activities.
• Good understanding of E-commerce domain workflows and end-to-end application processes.
• Strong analytical, troubleshooting, communication, and stakeholder management skills.

Regards .

Roopa