L2-L3-Production Support-Rotational Shift

Xoriant; Pune District; Hybrid; INR 600,000 - 900,000; Full time

Job summary

Xoriant in Pune, Maharashtra invites an experienced Application Support professional to manage multi-tier/2-tier applications and troubleshoot performance bottlenecks.

You will work in a DevOps-oriented environment, handle containerized/cloud-based apps, and collaborate across teams to ensure smooth operations. Strong analytical, communication and problem-solving skills are essential, with familiarity in APM tools and scripting.

Qualifications

• Hands-on experience in managing application support for 3-tier/2-tier apps.
• Exposure to cloud services and containerized applications (EC2, S3, IAM, VPC, ELB).
• Experience in Banking & Financial domain and Agile/Sprint workflows.

Skills

Excellent problem solving

Analytical thinking

Strong communication

Troubleshooting

DevOps exposure

Networking basics

Scripting knowledge

English communication

Tools

AppDynamics

Dynatrace

Kubernetes

Ansible

Python

PowerShell

Shell scripting

Nagios

Rundeck

OpsGenie

Terraform

Linux

Windows

AWS

EC2

S3

Job description

• Excellent hands-on experience in managing Application Support (3 tier/2 tier apps)
• Strong problem solving, analytical and communication skills
• Exposure in handling complex application performance issues
• Exposure to APM tools like AppDynamics, Dynatrace
• Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN).
• Good experience in a DevOps environment / Operations team / Infrastructure Operations team.
• Excellent Troubleshooting skills
• OS level knowledge (Windows or Linux)
• Database skills ( SQL ,Oracle or Postgres / Casandra)
• Application Server ( skills on any of Middleware technologies e.g. Tomcat , WebLogic , WebSphere)
• Ability to identify the underlying root cause of performance issues & mitigate bottlenecks
• Good understanding on Networking , Load balancers
• Good communication both written and verbal
• Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.)
• Experience in working with tools like OpsGenie, Nagios, Rundeck,
• Good understanding in Kubernetes.
• Cloud / Application level Security experience
• Experience in Banking & Financial domain
• Has worked in an Agile / Sprint development model.