Key Accounts Manager

Monocept; Mumbai; On-site; INR 5,000,000 - 8,000,000; Full time

Job summary

Monocept is seeking a Junior Key Account Manager in Mumbai to manage existing client accounts and support IT/SaaS solution sales. This role is perfect for individuals early in their careers who possess strong communication skills and a willingness to learn consultative selling and account management. Responsibilities include nurturing client relationships, identifying upsell/cross-sell opportunities, and working closely with sales and internal teams to deliver solutions. Ideal candidates should have 1.5 to 3 years of relevant experience.

Qualifications

• 1.5–3 years of experience in Account Management/Client Handling/IT Sales.
• Exposure to IT solutions/software/SaaS sales.
• Good communication and stakeholder management skills.

Responsibilities

• Manage and nurture existing client accounts to ensure retention and satisfaction.
• Identify opportunities for upsell and cross-sell within accounts.
• Support the sales team in solution pitching and client interactions.
• Coordinate with internal teams for smooth execution.

Skills

Account Management

Client Handling

IT Sales

Communication Skills

Stakeholder Management

B2B Sales Understanding

Job description

Job Description – Junior Key Account Manager (IT Solutions / SaaS)

Location: Mumbai

Experience: 1.5 – 3 Years

Role Overview

We are looking for a Junior Key Account Manager who can support and grow existing client accounts while also contributing to IT / SaaS solution sales. This role is ideal for someone early in their career with strong communication skills and a willingness to learn consultative selling and account management.

Key Responsibilities

• Manage and nurture existing client accounts to ensure retention and satisfaction
• Identify opportunities for upsell and cross-sell within accounts
• Support the sales team in solution pitching and client interactions
• Coordinate with internal teams (pre‑sales, delivery, support) for smooth execution
• Understand client requirements and align them with IT / SaaS solutions
• Maintain regular follow-ups, meetings, and account updates
• Track account performance and ensure timely renewals

Required Skills & Experience

• 1.5–3 years of experience in Account Management / Client Handling / IT Sales
• Exposure to IT solutions / software / SaaS sales is preferred
• Good communication and stakeholder management skills
• Basic understanding of B2B sales and client lifecycle
• Ability to work in a fast-paced, target-driven environment