Key Accounts Manager

S I Inter Pack; Ahmedabad District, Gurugram District, Chennai; Sur place; INR 300 000 - 600 000; Plein temps

Résumé du poste

S I Inter Pack in Ahmedabad district seeks a proactive professional to manage key customer accounts in the automobile sector, handling RFQs, quotations, and cross-functional coordination.

You will maintain records, follow up on orders, and nurture long-term relationships, ensuring timely responses and high customer satisfaction through collaboration with Sales, Production, and Engineering.

Qualifications

• Experience in KAM in the automobile industry.
• RFQ handling and quotation preparation.
• Strong communication and relationship skills.
• Ability to coordinate with cross-functional teams.

Responsabilités

• Manage relationships with existing customer accounts in the automobile sector.
• Handle inquiries, RFQs, and quotation submissions from customers.
• Coordinate with Sales, Purchase, Production and Engineering to meet requirements.
• Follow up on requirements, pricing, quotations and order status.
• Maintain customer records and regular communication.
• Coordinate with customers on new projects and opportunities.
• Ensure customer satisfaction and develop long-term relationships.

Connaissances

Key Account Management

Customer coordination

Communication skills

Negotiation

Cross-functional coordination

Outils

MS Excel

Description du poste

Role & responsibilities

• Manage and maintain relationships with existing customer accounts in the automobile industry.
• Handle customer inquiries, RFQs (Request for Quotation), and quotation submissions.
• Coordinate with internal departments, including Sales, Purchase, Production, and Engineering, to meet customer requirements.
• Follow up on customer requirements, pricing, quotations, and order status.
• Understand customer needs and ensure timely resolution of queries and concerns.
• Maintain customer records, account details, and regular communication.
• Coordinate with customers regarding new projects, product development, and business opportunities.
• Ensure customer satisfaction and develop long-term business relationships

Preferred candidate profile

• Experience in Key Account Management or Customer Account Management in the automobile industry.
• Knowledge of RFQ handling, quotation preparation, and customer coordination.
• Good communication, negotiation, and relationship management skills.
• Ability to coordinate with cross-functional teams.
• Proficiency in MS Excel and other MS Office applications.