Key Accounts Manager

Articlad; Mumbai; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Articlad in Mumbai is seeking a Key Account Manager to manage relationships with key customers, understand their needs, and coordinate with internal teams to ensure timely delivery.

The role focuses on increasing sales, resolving customer issues, following up on orders and payments, and building long-term client partnerships. Fluent English and a presentable appearance are preferred for this position.

Qualifications

• Experience in managing key accounts.
• Excellent English communication skills.
• Presentable appearance.

Responsibilities

• Manage relationships with key customers and understand their needs.
• Increase sales and achieve targets.
• Handle customer complaints and resolve issues.
• Coordinate with internal teams for timely delivery.
• Follow up on orders, payments and new business opportunities.
• Maintain customer satisfaction and long-term relationships.

Skills

Key account management

Job description

Job Role of a Key Account Manager:

• Manage relationships with key customers.
• Understand customer needs and requirements.
• Increase sales and achieve targets.
• Handle customer complaints and resolve issues.
• Coordinate with internal teams for timely delivery.
• Follow up on orders, payments, and new business opportunities.
• Maintain customer satisfaction and long-term relationships.

Preferred candidate profile

Fluent english communication skills

Presentable