Key Account Manager

Jungheinrich AG; Mumbai; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Jungheinrich AG in India seeks a dynamic professional to drive new business pitches, onboard clients and strengthen customer relationships across key accounts. You will collaborate with cross-functional teams to expand wallet share and tailor solutions to local market needs.

Role involves identifying opportunities, presenting to mid and senior management, forecasting revenues, and transferring market insights back to Germany.

Qualifications

• Bachelor of Engineering in Mechanical required; post-graduate in management advantageous.
• Strong computer experience: MS Office, CRM software, Outlook.
• Geography knowledge and product & applications understanding are valued.

Responsibilities

• Play an integral role in new business pitches and onboard new clients.
• Collaborate with market team to achieve targeted order intake and maximize wallet share.
• Explain Jungheinrich capabilities to customers and facilitate applications with technical staff.

Skills

Technical Knowledge

Adaptive

Task Initiator

Good Communication Skill

Team Player

Education

Bachelor of Engineering (Mechanical)

Post-graduate in Management

Tools

MS Office

CRM software

Outlook

Job description

• Playing an integral role in new business pitches and hold responsibility for the effective on – boarding of new clients.
• Work with the team in the market to achieve targeted order intake both in number of units and value with focus on maximizing wallet share.

Customer Retention & Relationship Management

• Leverage for full range capabilities - explain full Jungheinrich capabilities to customer and facilitate application.
• Work with technical staff and other internal colleagues to meet customer needs.
• Act as a one-point contact for all for all customer’s needs.

Expand Reach within various locations & Business Units

• Present to and consult with mid and senior level management on business trends with a view to developing new services and products.
• Identify opportunities for campaign & services that will lead to an increase in sales.
• Using Knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

Management & Development

• Transfer of knowledge about the Indian market back to Germany
• Forecast sales revenues from the identified key accounts.

Strategic Initiatives

• Prepare and execute customer specific and deal specific strategies.
• Monitor the competitor products & strategies and align strategies accordingly.

Internal Roles

• Resource Manager (control and optimize resource in line with strategy).
• Risk Manager(understand, communicate, minimize and manage customers risks with our organization) & quality adherence

Education

• Essential – Bachelor of Engineering
• Mechanical
• Advantageous – Post-graduate in Management

Specialized knowledge

• Geography
• Product & applications
• Business process

Skills

• Technical Knowledge
• Adaptive
• Task Initiator
• Good Communication Skill
• Team Player

Abilities

• Forecasting
• Time Management
• Business results orientation
• Change Management

Other characteristics such as personal characteristics

• Self-driven
• Goal oriented & result driven
• Go-getter

Professional Certification

• Basic financial knowledge
• Strong computer experience required: MS Office, CRM software, Outlook

Required Skills

Technical Knowledge ACHIEVE RESULTS Adaptive