Key Account Manager

EMBARKGCC SERVICES PRIVATE LIMITED; Bengaluru; On-site; INR 1,500,000 - 3,000,000; Full time

Job summary

EMBARKGCC SERVICES PRIVATE LIMITED is seeking a results-driven Key Account Manager to manage and grow strategic enterprise accounts in India. The role focuses on revenue growth, client relationships, and delivering technology solutions aligned with customer objectives.

The candidate should demonstrate experience in B2B sales and a proven ability to upsell and cross-sell within existing accounts, while collaborating with cross-functional teams to tailor solutions.

Qualifications

• 5+ years of B2B sales experience in IT hardware, telecom, software or mobility solutions.
• Proven track record of managing key accounts and meeting sales targets.
• Strong understanding of enterprise sales cycles and solution-based selling.
• Ability to analyze customer needs and align them with technology solutions.
• Strong business acumen and ability to interpret market insights.
• Excellent stakeholder management and relationship-building skills.
• Strategic account planning and execution experience.
• Sales forecasting and pipeline management expertise.
• Negotiation and closing skills.
• Strong communication and presentation abilities.

Responsibilities

• Own and manage a portfolio of key accounts, ensuring long-term relationships and satisfaction.
• Develop understanding of client business and industry to identify growth opportunities.
• Drive revenue growth through upselling, cross-selling and new business within existing accounts.
• Build and execute account plans and sales strategies to meet targets.
• Engage with stakeholders to position solutions effectively.
• Conduct regular in-person customer meetings to strengthen engagement.
• Collaborate with pre-sales, marketing, product and practice to deliver customized solutions.
• Maintain accurate forecasts, pipeline and CRM hygiene.
• Negotiate commercial terms and close deals profitably.
• Track market trends, competitor activities, and customer insights to refine sales strategies.

Skills

B2B sales

Enterprise sales

Account management

Stakeholder management

Sales forecasting

Negotiation

Solution selling

Presentation skills

Cross-functional collaboration

Job description

Position: Key Account Manager (KAM)
Experience: 5 - 10 years
Location: Mumbai, Hyderabad, Chennai, Gurugram, Pune, Ahmedabad, Cochinand Bangalore

Job Description: We are seeking a results-driven and customer-focusedKey Account Manager to manage and grow strategic enterprise accounts. The idealcandidate will be responsible for driving revenue growth, strengthening clientrelationships, and delivering tailored technology solutions aligned withcustomer business objectives.

Key Requirements

• Own and manage a portfolio of keyaccounts, ensuring long-term relationship development and customersatisfaction.
  
• Develop deep understanding of clientbusiness, industry trends and technology needs to identify growthopportunities.
  
• Drive revenue growth throughupselling, cross-selling and new business acquisition within existing accounts.
  
• Build and execute account plans andsales strategies to meet or exceed assigned targets.
  
• Engage with key stakeholders anddecision-makers to position solutions effectively.
  
• Conduct regular customers meetings(in-person) to strengthen engagement and uncovering new opportunities.
  
• Collaborate with internal teams(pre-sales, marketing, product and practice) to deliver customized solutions.
  
• Maintain accurate sales forecasts,pipeline management, and CRM hygiene.
  
• Negotiate commercial terms and closedeals while ensuring profitability.
  
• Track market trends, competitoractivities, and customer insights to refine sales strategies.
  

Required Experience:

• 5+ years of experience in B2B sales, preferably in IT hardware, telecom,software sales and mobility solutions.
  
• Proventrack record of managing key accounts and having existing accounts andconsistently achieving or exceeding sales targets.
  
• Strongunderstanding of enterprise sales cycles and solution-based selling.
  
• Abilityto analyze customer needs and align them with technology solutions.
  
• Strongbusiness acumen with the ability to interpret market and industry insights.
  
• Excellentstakeholder management and relationship-building skills.
  
• Strategicaccount planning and execution.
  
• Salesforecasting and pipeline management.
  
• Negotiationand closing skills.
  
• Strongcommunication and presentation abilities.
  
• Customer-centricmindset with problem-solving approach.
  
• TeamPlayer with ability to influence cross-functional teams.
  
• Timemanagement and organizational skills.