Key Account Manager

Jungheinrich India; Maharashtra; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Jungheinrich India seeks a proactive Business Acquisition professional to drive onboarding of new clients and achieve strong order intake. You will collaborate with market teams to maximize wallet share and deliver customer value across regions.

You will also explain Jungheinrich capabilities to customers, work with technical staff, and serve as the single point of contact for client needs, while forecasting revenues for key accounts. This role involves strategic outreach and market expansion.

Qualifications

• Essential - Bachelor of Engineering in Mechanical.
• Post-graduate in Management is advantageous.
• Geography, Market segments, Industry, Product & applications, Business process, Skills, Technical Knowledge knowledge expected.
• Strong computer experience with MS Office, CRM software, Outlook.

Responsibilities

• Onboard new clients effectively and support pitches.
• Achieve targeted order intake in units and value with focus on wallet share.
• Explain Jungheinrich capabilities to customers and coordinate with technical staff.
• Act as single point of contact for all customer needs.
• Present to mid- and senior-level management on business trends to develop new services.
• Identify opportunities for campaigns and services to increase sales.
• Develop unique selling propositions and differentiators based on market knowledge.
• Forecast sales revenues for identified key accounts.

Skills

Communication

Teamwork

Self-motivation

Time management

Forecasting

Collaboration

Go-getter

Goal oriented

Professional Certification

Basic financial knowledge

Education

Bachelor of Engineering

Mechanical

Post-graduate in Management

Tools

MS Office

CRM software

Outlook

Job description

• Playing an integral role in new business pitches and hold responsibility for the effective on - boarding of new clients.


• Work with the team in the market to achieve targeted order intake both in number of units and value with focus on maximizing wallet share.

Business Acquisition & Market Share

• Playing an integral role in new business pitches and hold responsibility for the effective on - boarding of new clients.


• Work with the team in the market to achieve targeted order intake both in number of units and value with focus on maximizing wallet share.

Customer Retention & Relationship Management

• Leverage for full range capabilities - explain full Jungheinrich capabilities to customer and facilitate application.


• Work with technical staff and other internal colleagues to meet customer needs.


• Act as a one-point contact for all for all customer's needs.

Expand Reach within various locations & Business Units

• Present to and consult with mid and senior level management on business trends with a view to developing new services and products.


• Identify opportunities for campaign & services that will lead to an increase in sales.


• Using Knowledge of the market and competitors, identify and develop the company's unique selling propositions and differentiators.

Management & Development

• Transfer of knowledge about the Indian market back to Germany


• Forecast sales revenues from the identified key accounts.

Strategic Initiatives

• Prepare and execute customer specific and deal specific strategies.


• Monitor the competitor products & strategies and align strategies accordingly.

Internal Roles

• Resource Manager (control and optimize resource in line with strategy).


• Risk Manager(understand, communicate, minimize and manage customers risks with our organization) & quality adherence

Education

• Essential - Bachelor of Engineering


• Mechanical


• Advantageous - Post-graduate in Management


• Specialized knowledge


• Geography


• Market segments


• Industry


• Product & applications


• Business process


• Skills


• Technical Knowledge


• Adaptive


• Task Initiator


• Good Communication Skill


• Team Player


• Abilities


• Forecasting


• Time Management


• Business results orientation


• Change Management


• Collaboration & influencing


• Value orientation


• Other characteristics such as personal characteristics


• Self-driven


• Goal oriented & result driven


• Go-getter


• Professional Certification


• Basic financial knowledge


• Strong computer experience required: MS Office, CRM software, Outlook