Key Account Manager

AccioJob; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Hands-on impact

Collaborative culture

Endless coffee

Job summary

AccioJob is seeking a proactive Key Account Manager to own hiring drives for partnered companies, ensuring end-to-end execution from kickoff to candidate placement and post-hiring syncs.

You will drive process automation, optimize operations, and nurture long-term client relationships to boost retention, while handling multi-channel inquiries and maintaining accurate CRM data.

Qualifications

• Excellent English communication (verbal and written).
• Strong ownership with proactive problem solving.
• Experience in customer success, account management, or campus recruitment is a plus.

Responsibilities

• Own end-to-end hiring drives for partnered companies, from kickoff to placement and post-hiring follow-up.
• Drive process improvements and automation to reduce manual work and improve efficiency.
• Manage multi-channel client inquiries and maintain accurate CRM records; collaborate with operations, curriculum, product, and tech teams.

Skills

Client relations

Hiring drives

Process optimization

Automation

CRM management

Cross-functional

Tools

CRM

Job description

Job Description:

Key Account Manager

Location: On-site (Gurgaon)

Work Schedule: 5 Days a Week

About the Role

We are looking for a proactive, high-ownership Key Account Manager to join our team and deliver exceptional service to our corporate partners. In this role, you will take end-to-end ownership of hiring drives for our partnered companies, drive process automation and optimization, and nurture long-term client relationships to boost retention.

If you are a problem-solver, a skilled communicator, and thrive in a fast-paced environment where you can balance operations, client management, and process innovation, this opportunity is built for you.

Key Responsibilities

1. Account Management & Hiring Drive Ownership

• End-to-End Drive Ownership: Take complete ownership of hiring drives for partnered companies from kickoff and requirement gathering to candidate placement and post-hiring syncs.
• Client Relationship & Retention: Serve as the primary point of contact for company POC , ensuring complete alignment on program goals, hiring timelines, and outcomes to drive client retention and satisfaction.
• Student & Candidate Guidance: Actively engage with candidates/students to guide them through their recruitment journey, resolve queries, and provide actionable recommendations for success.

2. Process Improvement & Automation

• Process Optimization: Evaluate existing operations, identify friction points, and implement process improvements to increase efficiency across recruitment drives.
• Automation: Work closely with cross-functional teams to integrate automation tools, streamline workflow tracking, and reduce operational effort.

3. Support & Cross-Functional Collaboration

• Multi-Channel Engagement: Handle client inquiries via phone, email, or chat in a prompt, professional manner.
• System Accuracy: Maintain up-to-date, structured records and CRM databases with complete accuracy.
• Cross-Functional Synergy: Collaborate across operations, curriculum, product, and tech teams to continually refine and elevate the overall user experience.

Who We’re Looking For

• Core Skills: Strong verbal, written, and non-verbal communication skills in English paired with a sharp, solution-oriented mindset.
• Drive & Ownership: Comfort managing day-to-day operations independently, tracking progress, and taking initiative to fix broken processes.
• Adaptability: A quick learner with a proactive approach, positive attitude, and willingness to adapt in a high-growth environment.
• Experience: Prior experience in customer success, account management, campus recruitment, or customer support is a strong plus.

What’s In It For You?

• Competitive Compensation: Attractive salary package matching industry standards.
• Career Growth: Fast-track growth opportunities within a supportive, merit-driven environment.
• Hands-on Impact: Gain end-to-end exposure in customer success, business operations, tech automation, and strategy.
• Collaborative Culture: A team that genuinely values your ideas, fosters continuous learning, and solves complex problems together.
• Perks: Endless coffee on us to keep your ideas brewing

Requirements: