Junior ServiceNow engineer

iProtecs Solutions Private Ltd; Coimbatore; Presencial; INR 600.000 - 800.000; Jornada completa

Descripción de la vacante

iProtecs Solutions Private Ltd is seeking a ServiceNow Administrator in Coimbatore, Tamil Nadu. The candidate will manage incidents and perform routine maintenance on ServiceNow applications, requiring a BS degree in a relevant field and at least 2 years of experience with ServiceNow implementations. Responsibilities include the deployment of ServiceNow modules and participation in upgrade planning. Join our team to contribute to effective ServiceNow management and operations.

Formación

• Minimum 2+ years of experience with ServiceNow implementations.
• Experience with Incident, Problem, Change Management, Knowledge, Service Catalog.
• Knowledge of ServiceNow principles and techniques.

Responsabilidades

• Manage and resolve incidents against ServiceNow applications.
• Perform routine maintenance including performance monitoring.
• Deploy and administer ServiceNow Modules: Incident, Request, Change.
• Manage Update Set creation and migration.
• Participate in ServiceNow upgrade planning and execution.

Conocimientos

ServiceNow Administration

Incident Management

Problem Management

Change Management

Service Catalog

Educación

BS in Computer Science or related field

Descripción del empleo

Manages and resolves incidents against ServiceNow applications.

Performs routine maintenance to include performance monitoring and error

identification/ remediation.

Deployment and day-to-day administration of ServiceNow Modules: Incident,

Request, Change, CMDB, Asset Management.

Manages Update Set creation and migration.

Participates ServiceNow upgrade planning and execution.

Manages Instance Security, User/Group Access/Access Control Lists

Contributes to ServiceNow releases Adheres to internal standards, policies, and

procedures.

Performs other duties as assigned.

Profile

BS degree in any of the following: Computer Science, Computer Engineering,

Computer Information Systems, or Computer Systems Engineering or equivalent

years of experience Minimum 2+ Years’ experience with ServiceNow

Implementations

Minimum 2+ Years of experience with Application Experience: Incident, Problem,

Change Management, Knowledge, Service Catalog

Knowledge of the principles, methods, and techniques used in ServiceNow systems