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Job summary
An IT services company based in Gurugram is seeking an Associate to manage ServiceNow upgrades and deployments. The ideal candidate must be certified in ServiceNow System Administration and have over 3 years of experience within the ServiceNow ecosystem. Responsibilities include overseeing regular patching and conducting deployments to UAT and Production environments.
Qualifications
Must be certified in ServiceNow System Administration.
3+ years of experience in the ServiceNow ecosystem.
Responsibilities
Manage bi-annual ServiceNow major upgrades.
Oversee monthly ServiceNow patching and defect remediation.
Conduct regular ServiceNow deployments to UAT and Production.
Skills
ServiceNow management
Release automation development
Risk management
Education
Certified System Administration in ServiceNow
Certified Application Developer in ServiceNow
Certified Implementation Specialist – IT Service Management in ServiceNow
Job description
Responsibilities
Manage ServiceNow major upgrades on a bi-annual basis.
Manage ongoing ServiceNow patching and defect remediation on a monthly basis.
Manage regular ServiceNow deployments to UAT and Production environments for development Sprints.
Assist with developing/expanding release automation to help simplify the NAB release and deployment processes.
Conduct minor developments within the Integrated Risk Management (IRM)/Governance, Risk, and Compliance (GRC) applications in ServiceNow.
Qualifications
Certified System Administration in ServiceNow (required).
Certified Application Developer in ServiceNow (not required – but beneficial).
Certified Implementation Specialist – IT Service Management in ServiceNow (not required – but highly beneficial).
> 3 Years of experience within the ServiceNow ecosystem.