ServiceNow Developer

Bridgestone Americas; Bengaluru; On-site; INR 420,000 - 660,000; Full time

Job summary

Bridgestone Americas seeks a Junior ServiceNow Product Support/Developer to assist in developing and configuring ServiceNow applications across IT Workflows, HRSD, ITOM, CMDB, and Employee Portal.

The role emphasizes support, testing, deployment, and user inquiries, with opportunities to enhance integration and user experience while collaborating with cross-functional teams.

Qualifications

• Bachelor’s degree in CS/IT or related field, advanced student
• 1–3 years of experience with ServiceNow development or administration or similar Workflow Management Tools
• Familiarity with IT Workflows, HRSD, ITOM, CMDB, and Employee Portal
• Basic understanding of ServiceNow integrations (REST, SOAP)
• ServiceNow Fundamentals or Certified System Administrator preferred
• Strong analytical and communication skills

Responsibilities

• Support development and configuration of ServiceNow modules
• Assist with integration efforts and troubleshoot connectivity issues
• Maintain and enhance Employee Portal functionality
• Participate in testing, documentation, and deployment activities
• Respond to user inquiries and provide technical support
• Collaborate with cross-functional teams to gather requirements

Skills

ServiceNow development

ServiceNow administration

Workflow Management Tools

Analytical skills

Communication skills

Education

Bachelor’s degree in CS/IT or related field

Tools

REST

SOAP

ServiceNow Integrations

Job description

Junior ServiceNow Product Support/Developer

Role Overview: The Junior ServiceNow Product Support/Developer will assist in the development, configuration, and support of ServiceNow applications. The role supports platform enhancements, integration efforts, and user experience improvements across IT Workflows, HRSD, ITOM, CMDB, and the Employee Portal.

Key Responsibilities

• Support development and configuration of ServiceNow modules
• Assist with integration efforts and troubleshoot connectivity issues
• Maintain and enhance Employee Portal functionality
• Participate in testing, documentation, and deployment activities
• Respond to user inquiries and provide technical support
• Collaborate with cross-functional teams to gather requirements

Required Skills & Experience

• Bachelor’s degree in Computer Science, Information Technology, or related field, advanced student
• 1–3 years of experience with ServiceNow development or administration or similar Workflow Management Tools
• Familiarity with IT Workflows, HRSD, ITOM, CMDB, and Employee Portal
• Basic understanding of ServiceNow integrations (REST, SOAP)
• ServiceNow Fundamentals or Certified System Administrator preferred
• Strong analytical and communication skills