Jira Administrator

CES Information Technologies & BPS; Hyderabad; Hybrid; INR 600,000 - 900,000; Part time

Job summary

CES Information Technologies & BPS is seeking a Jira Administrator for a contract role in Hyderabad with hybrid work options. The role involves managing Jira Software projects, workflows, and issue types, as well as supporting Jira Service Management configurations and Confluence permissions.

The candidate will assist users, optimize service projects, queues, and SLAs, and help maintain documentation in Confluence. Strong Jira administration and Confluence skills are required.

Qualifications

• Experience administering Jira Software projects and configuring workflows.
• Experience with Jira Service Management and incident/request workflows.
• Familiarity with Confluence spaces and permissions management.

Responsibilities

• Administer Jira Software projects, including project settings, workflows, issue types, fields, screens, permissions, and notification schemes.
• Support Jira Service Management configuration and operations, including service projects, request types, queues, SLAs, and related workflows.
• Administer Confluence spaces, permissions, and content structure, and assist users with access and workspace questions.

Skills

Jira Admin

Jira Software

Jira Service Management

Confluence

Workflow design

Tools

Jira

Confluence

Jira Service Management

Job description

Role: Jira Administrator - Contract

Location: Hyderabad - Hybrid

• Administer Jira Software projects, including project settings, workflows, issue types, fields, screens, permissions, and notification schemes.
• Support Jira Service Management configuration and operations, including service projects, request types, queues, SLAs, and related workflows.
• Administer Confluence spaces, permissions, and content structure, and assist users with access and workspace questions.