Jira Administrator

Arcturus Consulting Services Inc.; Chennai; On-site; INR 900,000 - 1,300,000; Part time

Job summary

Arcturus Consulting Services Inc. is seeking an experienced Jira Administrator to administer, configure, and optimise the Jira platform.

The role supports multiple teams and projects, maintains governance standards, troubleshoots issues, and ensures reliable workflows, access control, automation and reporting. You will manage users, groups and project access, design workflows, develop JQL-based dashboards, and support upgrades or migrations in Jira Cloud or Data Center environments.

Qualifications

• 5+ years relevant Jira administration experience.
• Experience with Jira Cloud or Data Center environments.
• Strong governance and stakeholder management capabilities.

Responsibilities

• Administer and configure Jira projects, workflows, issue types, screens and custom fields.
• Configure and maintain permission schemes, notification schemes and workflow schemes.
• Design and optimise workflows based on business and delivery requirements.
• Create and maintain Jira Automation rules.
• Manage users, groups, roles and project-level access.
• Develop advanced JQL queries, filters, dashboards and reports.
• Troubleshoot permissions, notifications, workflow and automation issues.
• Support standardisation and governance across multiple Jira projects and teams.
• Work with stakeholders to translate business requirements into scalable Jira configurations.
• Support Jira upgrades/migrations, particularly Jira Cloud or Data Center environments.
• Maintain documentation for configurations, processes and platform changes.
• Support integration with tools such as Confluence and relevant reporting/BI solutions.

Skills

Jira Administration

Workflows & Workflow Schemes

Permission Schemes

Notification Schemes

Custom Fields

Screens & Issue Types

JQL

Dashboards & Reporting

Jira Automation

Jira Cloud / Jira Data Center

Troubleshooting & Governance

Stakeholder Management

Tools

Confluence administration

Jira Cloud migration

Agile/Scrum/Kanban configuration

PMO/governance experience

External BI/reporting integration

Job description

• Jira Cloud / Jira Data Center

JOB DESCRIPTION

We are looking for an experienced Jira Administrator responsible for administering, configuring and optimising the Jira platform. The role will support multiple teams/projects, maintain governance standards, troubleshoot platform issues and ensure reliable workflows, access controls, automation and reporting.

Key Responsibilities:

• Administer and configure Jira projects, workflows, issue types, screens and custom fields.
• Configure and maintain permission schemes, notification schemes and workflow schemes.
• Design and optimise workflows based on business and delivery requirements.
• Create and maintain Jira Automation rules.
• Manage users, groups, roles and project-level access.
• Develop advanced JQL queries, filters, dashboards and reports.
• Troubleshoot permissions, notifications, workflow and automation issues.
• Support standardisation and governance across multiple Jira projects and teams.
• Work with stakeholders to translate business requirements into scalable Jira configurations.
• Support Jira upgrades/migrations, particularly Jira Cloud or Data Center environments.
• Maintain documentation for configurations, processes and platform changes.
• Support integration with tools such as Confluence and relevant reporting/BI solutions.

REQUIREMENTS

Mandatory / Primary Skills:

• Jira Administration
• Workflows and Workflow Schemes
• Permission & Notification Schemes
• Custom Fields, Screens and Issue Types
• JQL
• Dashboards & Reporting
• Jira Automation
• Jira Cloud / Jira Data Center
• Troubleshooting and platform governance
• Stakeholder management

Good-to-have:

• Confluence administration
• Jira Cloud migration
• Agile/Scrum/Kanban configuration
• PMO/governance experience
• External BI/reporting integration

Experience: 5+ years relevant Jira administration experience

Location: Hyderabad/Pune/Bengaluru

Duration: 12 months