Jira Administrator

Chola; Chennai; Sur place; INR 1 200 000 - 2 400 000; Plein temps

Résumé du poste

Chola is seeking an Atlassian Jira Administrator to manage, optimize, and secure Jira platforms across Agile delivery, project management, DevOps, and enterprise collaboration. You will configure workflows, dashboards, automation, and integrations with Confluence, GitHub, Azure DevOps, and more, ensuring governance and reliable operation.

This role also provides end-user training and documentation. Based in Chennai, India, it offers opportunities to scale Jira environments and support teams in

Responsabilités

• Administer Jira Software, Jira Service Management, and related Atlassian apps.
• Configure and manage projects, workflows, issue types, screens, permission schemes, notification schemes, and security controls.
• Design and optimize Jira workflows to support Agile, Scrum, Kanban, DevOps, and ITSM processes.
• Create and maintain custom fields, dashboards, filters, reports, and automation rules.
• Manage user provisioning, role assignments, group administration, and access controls.
• Support Jira integrations with Confluence, Bitbucket, GitHub, Azure DevOps, Jenkins, ServiceNow, and other enterprise platforms.
• Develop and maintain workflow automation using Jira Automation and scripting tools.
• Configure and maintain Jira Service Management projects, SLAs, queues, and service catalogs.
• Monitor platform performance and proactively resolve issues.
• Support Agile teams in sprint planning, backlog management, release tracking, and reporting.
• Implement governance standards and best practices across Jira environments.
• Support Jira upgrades, migrations, plugin evaluations, testing, and deployment activities.
• Develop documentation, knowledge articles, and training materials.
• Conduct end-user training and provide ongoing support.

Description du poste

Purpose

• Manage, administer, and optimize the Atlassian Jira platform to support Agile delivery, project management, DevOps, and enterprise collaboration initiatives.
• Ensure Jira environments are secure, scalable, reliable, and aligned with organizational governance standards and business requirements.
• Provide administration, configuration, user support, workflow automation, reporting, and integration services for Jira and associated Atlassian tools.
• Enable project teams to effectively leverage Jira for project planning, tracking, release management, and operational excellence.

Key Responsibilities

• Administer and maintain Jira Software, Jira Service Management, and related Atlassian applications.
• Configure and manage projects, workflows, issue types, screens, permission schemes, notification schemes, and security controls.
• Design and optimize Jira workflows to support Agile, Scrum, Kanban, DevOps, and ITSM processes.
• Create and maintain custom fields, dashboards, filters, reports, and automation rules.
• Manage user provisioning, role assignments, group administration, and access controls.
• Support Jira integrations with Confluence, Bitbucket, GitHub, Azure DevOps, Jenkins, ServiceNow, and other enterprise platforms.
• Develop and maintain workflow automation using Jira Automation and scripting tools.
• Configure and maintain Jira Service Management projects, SLAs, queues, and service catalogs.
• Monitor platform performance and proactively resolve issues.
• Support Agile teams in sprint planning, backlog management, release tracking, and reporting.
• Implement governance standards and best practices across Jira environments.
• Support Jira upgrades, migrations, plugin evaluations, testing, and deployment activities.
• Develop documentation, knowledge articles, and training materials.
• Conduct end-user training and provide ongoing support.