IT Support and Admin

Vitae International Accounting Services; Bengaluru; On-site; INR 300,000 - 540,000; Full time

Job summary

Vitae International Accounting Services in Bengaluru is seeking an IT Support professional to provide basic technical help for computers, laptops, printers, and other IT equipment. You will install and configure devices, troubleshoot issues, and maintain IT asset records.

The role also covers onboarding/offboarding IT equipment, coordinating with external vendors, backups, and basic IT security practices. 3 years of IT support and/or office administration experience is required.

Qualifications

• 3 years of experience in IT support and/or office administration.
• Basic knowledge of Windows, MS Office, hardware, printers, and networking.
• Good troubleshooting and problem-solving skills.
• Good communication and coordination skills.
• Ability to work independently and respond to employee support requirements.
• Basic knowledge of IT asset management and information security would be an advantage.

Responsibilities

• Provide basic technical support to employees for computers, laptops, printers, and other IT equipment.
• Install and configure computers, software, printers, and other peripherals.
• Troubleshoot basic hardware, software, network, and connectivity issues.
• Create and maintain employee IT asset records.
• Support employee onboarding and exit activities, including system and equipment allocation/collection.
• Coordinate with external IT vendors for repairs, maintenance, and technical issues.
• Ensure regular backup and basic IT security practices are followed.
• Maintain records of IT issues, repairs, and equipment.
• Assist with day-to-day office administration and facility-related activities.
• Coordinate with housekeeping, maintenance, security, internet, and other service providers.
• Monitor office supplies, stationery, and basic IT consumables.
• Maintain records of vendors, AMC, service agreements, and office assets.
• Support office seating, employee requirements, and general facility arrangements.
• Assist in organizing meetings, office events, and other administrative activities.
• Handle other routine administrative tasks assigned by management.

Skills

Windows

MS Office

Networking

Hardware

Troubleshooting

IT Support

Office Administration

Communication

Education

Any degree or diploma in IT/CS/Administration

Tools

MS Office

Job description

IT Support

• Provide basic technical support to employees for computers, laptops, printers, and other IT equipment.
• Install and configure computers, software, printers, and other peripherals.
• Troubleshoot basic hardware, software, network, and connectivity issues.
• Create and maintain employee IT asset records.
• Support employee onboarding and exit activities, including system and equipment allocation/collection.
• Coordinate with external IT vendors for repairs, maintenance, and technical issues.
• Ensure regular backup and basic IT security practices are followed.
• Maintain records of IT issues, repairs, and equipment.

Administration

• Assist with day-to-day office administration and facility-related activities.
• Coordinate with housekeeping, maintenance, security, internet, and other service providers.
• Monitor office supplies, stationery, and basic IT consumables.
• Maintain records of vendors, AMC, service agreements, and office assets.
• Support office seating, employee requirements, and general facility arrangements.
• Assist in organizing meetings, office events, and other administrative activities.
• Handle other routine administrative tasks assigned by management.

Requirements

• Any degree or diploma in IT, Computer Science, Administration, or a related field.
• 3 years of experience in IT support and/or office administration.
• Basic knowledge of Windows, MS Office, hardware, printers, and networking.
• Good troubleshooting and problem-solving skills.
• Good communication and coordination skills.
• Ability to work independently and respond to employee support requirements.
• Basic knowledge of IT asset management and information security would be an advantage.