IT Sales Executive (SaaS)

CSML GROUP; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

CSML GROUP in Mumbai is seeking an IT Sales Executive (SaaS) to drive software sales, engage international clients, and deliver live product demonstrations.

You will manage the full sales lifecycle from lead qualification to closure, coordinate with Product, Tech, and Support teams, and ensure long-term client success through effective post-sales engagement.

Qualifications

• 2–3 years of experience in IT Sales, Software Sales, or SaaS sales.
• Proven experience handling international / overseas clients.
• Strong exposure to conducting software demos and client onboarding.
• Ability to explain technical products to non-technical stakeholders.
• Excellent communication skills in English (verbal and written).
• Familiarity with CRM tools and sales pipelines is an added advantage.

Responsibilities

• Handle international / overseas clients through calls, emails, video meetings, and product demonstrations.
• Conduct live software demos, product presentations, and solution walkthroughs.
• Manage the complete sales lifecycle from lead qualification to demo, closure, onboarding, and post-sales support coordination.
• Respond promptly and professionally to client queries with clarity and accountability.
• Understand client business requirements and recommend suitable SaaS-based solutions and use cases.
• Coordinate with internal teams (Product, Tech, Support) to ensure smooth implementation and issue resolution.
• Maintain accurate client interactions, follow-ups, and pipeline updates in CRM systems.

Skills

IT sales

SaaS sales

Software sales

CRM tools

Tools

CRM tools

Job description

Role Overview

We are seeking a dynamic IT Sales Executive (SaaS) who believes that effective sales is about understanding customer challenges and delivering technology-driven solutions that create real business value. This role involves software sales, international client engagement, live product demonstrations, and post-sales coordination to ensure long-term client success. The ideal candidate will act as a trusted advisor to overseas clients, guiding them through the entire sales lifecycle while building strong, lasting relationships.

Key Responsibilities

• Handle international / overseas clients through calls, emails, video meetings, and product demonstrations.
• Conduct live software demos, product presentations, and solution walkthroughs.
• Manage the complete sales lifecycle from lead qualification to demo, closure, onboarding, and post-sales support coordination.
• Respond promptly and professionally to client queries with clarity and accountability.
• Understand client business requirements and recommend suitable SaaS-based solutions and use cases.
• Coordinate with internal teams (Product, Tech, Support) to ensure smooth implementation and issue resolution.
• Maintain accurate client interactions, follow-ups, and pipeline updates in CRM systems.

Key Result Areas (KRAs)

• Demo Effectiveness: Deliver impactful product demos that clearly address client needs and use cases.
• Response Time: Maintain quick turnaround time for international client communication.
• Client Satisfaction: Ensure seamless onboarding and a positive post-sales experience.
• Lead Conversion Support: Assist in converting qualified leads into successful sales closures.
• Client Retention: Build strong client relationships leading to renewals and long-term engagement.
• Solution Quality: Propose solutions that align with customer business goals and company growth objectives.

Experience & Skills Required

• 2–3 years of experience in IT Sales, Software Sales, or SaaS sales.
• Proven experience in handling international / overseas clients.
• Strong exposure to conducting software demos and client onboarding.
• Ability to explain technical products to non-technical stakeholders.
• Excellent communication skills in English (verbal and written).
• Familiarity with CRM tools and sales pipelines is an added advantage.

Qualities

• Fast-response mindset with a strong sense of urgency.
• Ownership-driven approach with high accountability.
• Empathetic listener who understands before selling.
• Solution-oriented and business-focused mindset.
• Strong follow-up skills and commitment to client success.

Experience: 2–3 Years

Industry: Software / SaaS

Department: Sales