It Executive

Living Liquidz; Mumbai; Hybrid; INR 300,000 - 600,000; Full time

Job summary

Living Liquidz seeks an experienced IT Support Executive to manage and maintain the organization’s IT infrastructure, including hardware systems, CCTV surveillance, biometric devices, and Logic ERP software. The role involves on-site and remote support to ensure smooth daily IT operations and timely issue resolution.

You will install, configure, and maintain hardware, CCTV cameras, biometric systems, and Logic ERP modules, while coordinating with vendors for updates and providing end-user

Qualifications

• Experience in IT hardware, CCTV, biometric systems, and ERP support.
• Strong networking, Windows OS, and SQL basics.
• Ability to train end-users and coordinate with vendors.

Responsibilities

• Install, configure, and maintain IT hardware and networking devices.
• Manage CCTV systems and biometric attendance integrations.
• Support Logic ERP modules (Sales, Purchase, Inventory, Accounts) and assist with data entry.
• Provide on-site and remote IT support and document issue logs.
• Coordinate with ERP vendors for escalations and updates.
• Train end-users on ERP operations and ensure data accuracy.

Education

Diploma/Degree in Information Technology, Computer Science, or Electronics

Tools

CP Plus CCTV

Matrix Biometric

HR One payroll

Logic ERP

Job description

Job Title: IT Support Executive (Hardware / CCTV / Biometric / Logic ERP Support)

We are seeking an experienced IT Support Executive to manage and maintain the organizations IT infrastructure, including hardware systems, CCTV surveillance, biometric devices, and Logic ERP software. The candidate will provide on-site and remote support, ensuring smooth day-to-day IT operations and timely issue resolution.

Key Responsibilities

• Hardware & Networking Support:
  • Install, configure, and maintain computers, printers, scanners, and networking devices.
  • Diagnose and repair hardware and network issues.
  • Manage antivirus, software updates, and IT asset inventory.
• CCTV & Biometric System:
  • Install and configure CCTV cameras, DVR/NVR systems, and monitor functionality.
  • Familiar with CP Plus CCTV or similar CCTV applications for monitoring and maintenance.
  • Manage biometric attendance systems such as Matrix Biometric, and ensure proper integration with HR One payroll or similar applications.
  • Perform regular data backup and connectivity checks.
• Logic ERP Support:
  • Provide user support for Logic ERP (Sales, Purchase, Inventory, and Accounts modules).
  • Assist with daily data entry, report generation, and troubleshooting.
  • Coordinate with ERP vendors for escalation and version updates.
  • Train end-users on ERP operations and ensure data accuracy.
• General IT Support:
  • Provide first-level IT support to users (on-site and remote).
  • Monitor system performance and ensure uptime of all IT services.
  • Maintain issue logs and prepare regular IT reports.

Qualifications

• Diploma or Degree in Information Technology, Computer Science, or Electronics.
• 35 years of relevant experience in IT, hardware, or ERP support.
• Knowledge of Logic ERP, CCTV systems (CP Plus or equivalent), and Biometric/Payroll integrations (Matrix, HR One) preferred.
• Strong understanding of networking, Windows OS, and basic SQL.

Skills Required

• Excellent troubleshooting and analytical skills.
• Strong communication and coordination abilities.
• Familiar with business software and ERP environments.
• Ability to prioritize and multitask in a fast-paced setting.
• Excellent communication and documentation skills.
• Ability to manage multiple tasks with minimal supervision.