IT Support & Systems Coordinator

2COMS Consulting Pvt. Ltd.; Tiruppur; On-site; INR 600,000 - 900,000; Full time

Job summary

Zoho in Udumalaipettai, India, seeks an experienced IT Support & Systems Coordinator to manage ERP systems, IT infrastructure, networks, cybersecurity, and CCTV surveillance in a manufacturing setting.

The role focuses on end-user support, ERP adoption across departments, vendor coordination, and ensuring system uptime, with hands-on CCTV, hardware, and network oversight. Strong documentation and security mindset required.

Qualifications

• Bachelor's Degree in IT, CS, CSE, ECE, or related field.
• Minimum 3 years of ERP support or IT Administration experience.
• Experience in manufacturing/industrial environments preferred.
• Hands-on CCTV installation and maintenance experience.
• Knowledge of ERP systems such as SAP, MS Dynamics, Oracle ERP, Odoo, ERPNext, or Tally Prime.
• Strong Windows Administration, Active Directory, networking, and cybersecurity knowledge.

Responsibilities

• Coordinate ERP implementation, testing, training, and user adoption.
• Provide first-level ERP troubleshooting and user support.
• Manage IT infrastructure including desktops, laptops, printers, servers, and software applications.
• Administer LAN/WAN, Wi-Fi, routers, switches, firewalls, and network security.
• Install, configure, and maintain CCTV cameras, NVR/DVR systems, and surveillance infrastructure.
• Provide technical support for hardware, software, email, ERP, and network-related issues.
• Manage data backup, recovery, antivirus, endpoint security, and access controls.
• Maintain IT documentation, asset inventory, SOPs, and performance reports.
• Coordinate with ERP vendors, hardware suppliers, and service providers.

Skills

ERP support

ERP implementation

IT administration

CCTV installation & maintenance

Networking

Windows administration

Cybersecurity

Vendor coordination

Helpdesk support

Documentation

Education

Bachelor's Degree in IT, CS, CSE, ECE, or related field

Tools

SAP

Microsoft Dynamics

Oracle ERP

Odoo

ERPNext

Tally Prime

Job description

Udumalaipettai, India | Posted on 09/30/2026

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Job Description

Job Title: IT Support & Systems Coordinator

Job Description

We are looking for an experienced IT Support & Systems Coordinator to manage ERP systems, IT infrastructure, networks, cybersecurity, and CCTV surveillance operations in a manufacturing environment. The role involves supporting end users, coordinating with vendors, ensuring system uptime, and driving smooth ERP implementation and adoption across departments.

Key Responsibilities

• Coordinate ERP implementation, support, testing, training, and user adoption.
  
• Provide first-level ERP troubleshooting and user support.
  
• Manage IT infrastructure including desktops, laptops, printers, servers, and software applications.
  
• Administer LAN/WAN, Wi-Fi, routers, switches, firewalls, and network security.
  
• Install, configure, and maintain CCTV cameras, NVR/DVR systems, and surveillance infrastructure.
  
• Provide technical support for hardware, software, email, ERP, and network-related issues.
  
• Manage data backup, recovery, antivirus, endpoint security, and access controls.
  
• Maintain IT documentation, asset inventory, SOPs, and performance reports.
  
• Coordinate with ERP vendors, hardware suppliers, and service providers.
  

Requirements

• Bachelor's Degree in IT, Computer Science, Computer Engineering, Electronics & Communication, or related field.
  
• Minimum 3 years of experience in ERP support, ERP implementation, or IT Administration.
  
• Experience in manufacturing, engineering, industrial, or production environments preferred.
  
• Hands-on experience with CCTV installation and maintenance.
  
• Knowledge of ERP systems such as SAP, Microsoft Dynamics, Oracle ERP, Odoo, ERPNext, or Tally Prime.
  
• Strong understanding of Windows Administration, Active Directory, hardware troubleshooting, networking, and cybersecurity.
  
• Experience with LAN/WAN, routers, switches, VPNs, firewalls, and backup solutions.
  
• Excellent troubleshooting, communication, and coordination skills.
  

Preferred Skills:

ERP Implementation, IT Infrastructure Management, Network Administration, CCTV Surveillance, Active Directory, Windows Administration, Cybersecurity, Backup & Recovery, Vendor Management, Helpdesk Support.