Inviting application For Customer Service- Voice Hiring

Capgemini; Greater Noida; On-site; INR 300,000 - 480,000; Full time

Job summary

Capgemini invites diverse candidates for a Customer Service-Voice Process recruitment event on 29th August (Saturday) in Noida. Attend at Capgemini Technology Services India Limited, NSEZ Noida, with 10 AM–2 PM slot and night shift flexibility mandatory for CS role, immediate notice period.

Open to office work in a 24x7 environment. Experience sought: 1–5 years in BPO or related fields; strong communication and problem-solving skills; proficient in MS Office and data handling.

Qualifications

• 1–5 years in BPO, healthcare, claims processing, customer service, collections, or related operations.
• Experience handling complex customer issues, escalations, and cross-functional coordination.
• Strong analytical and problem-solving abilities; excellent communication and stakeholder management.

Responsibilities

• 1 to 5 years of experience in BPO, Healthcare, Claims Processing, Customer Service, Collections, or related operations.
• Experience in handling complex customer issues, escalations, and coordinating with cross-functional teams.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to drive independent case resolution and support process improvements.
• Proficiency in MS Office applications, web-based tools, email systems, and data management activities.
• Willingness to work in a 24x7 environment.
• Open to work from office.

Skills

Voice Process

Customer Service

Communication

Escalation Handling

Problem Solving

Tools

MS Office

Email systems

Web-based tools

Data management

Job description

Hiring Alert: Capgemini is hiring- Inviting Diversity application for Customer Service-Voice Process Professionals to attend the recruitment event on 29th August(Saturday) in Noida.

If you are looking to advance your career with a global industry leader, this is the opportunity you don't want to miss!!!

Experience:
Voice Process: 1 - 5years
Location: Capgemini Technology Services India Limited, Plot No. 139,140 & 142 E&F, Noida Special Economic Zone (NSEZ), Tower -B , Noida 201305
Date: 29th August (Saturday) Time: 10 AM to 2 PM
Shift Preference: Openness to work in all shifts.*Night shift flexibility is mandatory for customer service role. Notice Period: Immediate and 30 Days only.

Job Responsibilities:

• 1 to 5 years of experience in BPO, Healthcare, Claims Processing, Customer Service, Collections, or related operations.
• Experience in handling complex customer issues, escalations, and coordinating with cross-functional teams.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to drive independent case resolution and support process improvements.
• Proficiency in MS Office applications, web-based tools, email systems, and data management activities.
• Willingness to work in a 24x7 environment.
• Open to work from office.