Role & responsibilities
Generate potential international leads through various online and offline sources such as LinkedIn, trade portals, exhibitions, B2B platforms, referrals, and market research.
- Identify and develop new business opportunities across international markets.
- Convert qualified leads into long-term business relationships.
- Build and maintain strong relationships with existing international customers.
- Understand customer requirements and provide suitable product solutions.
- Coordinate with internal stakeholders including Production, Factory, Purchase, Commercial, Logistics, Design, QA/QC, and Dispatch teams to ensure timely execution of customer requirements.
Commercial, Logistics, Design, QA/QC, and Dispatch teams to ensure timely execution of customer requirements.
- Prepare quotations, pricing proposals, commercial offers, and order confirmations.
- Develop competitive pricing strategies while maintaining desired profit margins.
- Lead commercial negotiations and successfully close business deals.
- Prepare sales forecasts, pipeline reports, and MIS reports for management review.
- Maintain accurate customer records and sales activities in CRM/MIS systems.
- Follow up on inquiries, samples, quotations, payments, and dispatch schedules.
- Work closely with logistics and commercial teams to ensure smooth export documentation and shipment execution.
- Participate in international exhibitions, trade fairs, buyer-seller meets, and networking events to generate new business opportunities.
Conduct competitor analysis and market research to identify emerging trends and business opportunities.
- Collaborate with the marketing team to develop promotional strategies for international markets.
Ensure high levels of customer satisfaction through timely communication and aftersales support.
- Achieve monthly, quarterly, and annual business development targets assigned by the management.
- Maintain collaborative relationships across all internal departments for seamless order execution.
Preferred candidate profile
- Bachelor\'s Degree in Business Administration, Marketing, International Business, Commerce, or any relevant discipline (Mandatory).
- Minimum 4+ years of experience in International Business Development / International Sales.
- Strong geographical knowledge of international markets, trade routes, and global business regions.
- Excellent verbal and written communication skills in English.
- Strong negotiation and relationship management skills.
- Excellent presentation and interpersonal skills.
- Ability to identify new business opportunities and convert them into long-term business.
- Knowledge of international trade practices, Incoterms, export documentation, and logistics.
- Proficient in Microsoft Excel, Word, PowerPoint, and CRM tools.
- Ability to work in a fast-paced and target-driven environment.
- Strong analytical, commercial, and problem-solving skills.
- Willingness to travel internationally for client meetings, exhibitions, and business development activities.