Inside Sales Specialist

NIIT Limited; Mumbai; On-site; INR 300,000 - 500,000; Full time

Job summary

A leading Skills and Talent Development Corporation in Mumbai seeks an entry-level Sales Executive to engage with potential learners and manage the sales lifecycle for assigned leads. The ideal candidate will possess strong sales acumen, customer focus, and effective communication skills. This full-time role involves converting leads into customers while maintaining long-term relationships. Opportunities for growth and performance-based achievements are highlighted in this dynamic environment.

Qualifications

• Ability to work in a fast-paced and target-driven environment.
• Excellent interpersonal skills and the ability to build strong relationships with customers.
• Strong organizational skills with attention to detail.

Responsibilities

• Engage with potential NIIT learners to communicate career advancement opportunities.
• Manage the entire sales lifecycle for assigned leads.
• Generate interest in NIIT’s programs.
• Effectively demonstrate the benefits and features of NIIT's offerings.
• Convert leads into customers by closing sales.
• Maintain relationships with customers after the sale.
• Keep detailed records of interactions and communications with leads.

Skills

Sales Acumen

Goal Orientation

Customer Focus

Communication & Influencing Skills

Self-Motivation & Energy

High Integrity

Tools

CRM software

Sales tools

Job description

NIIT Limited is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. This role involves engaging with potential NIIT learners and managing the sales lifecycle for assigned leads.

Responsibilities

• Calling & Follow-Up: Engage with potential NIIT learners to communicate NIIT’s mission of providing career advancement opportunities.
• Sales Lifecycle Management: Manage the entire sales closing lifecycle for assigned leads.
• Interest Creation: Generate interest in NIIT’s programs.
• Product Demonstration: Effectively demonstrate the benefits and features of NIIT's offerings.
• Sales Closing: Convert leads into customers by closing sales.
• Post-Sales Relationship Management: Maintain and nurture relationships with customers after the sale.
• Continuous Communication: Maintain consistent communication with leads through phone, email, chat, and social media during the pre and post-sales processes.
• Record Maintenance: Keep detailed records of all interactions and communications with leads and customers.

Mandatory Skills

• Sales Acumen: Demonstrated ability to understand and effectively engage in sales processes.
• Goal Orientation: Strong drive to achieve and exceed sales targets.
• Customer Focus: Excellent customer service skills with a strong emphasis on understanding and meeting customer needs.
• Communication & Influencing Skills: Ability to effectively communicate and engage with strangers, making persuasive arguments for NIIT’s offerings.
• Self-Motivation & Energy: High levels of self-motivation and energy to thrive in a dynamic work environment.
• High Integrity: Demonstrated honesty and strong ethical principles in all dealings.

Additional Requirements

• Ability to work in a fast-paced and target-driven environment.
• Excellent interpersonal skills and the ability to build strong relationships with customers.
• Strong organizational skills with attention to detail.
• Proficiency in using CRM software and other sales tools.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Education, Business Development, and Sales

Industries

• Education Administration Programs, Higher Education, and Education

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