Customer Service Representative

NIIT Limited

Kolkata

On-site

INR 300,000 - 400,000

Full time

14 days+

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Job summary

A leading skills development corporation in Kolkata is seeking entry-level Customer Service Representatives. This role involves communicating with customers, answering questions about products and services, and collaborating with internal teams. Ideal candidates are freshers with strong phone etiquette and communication skills. This is a full-time opportunity in the healthcare industry.

Qualifications

Freshers with a degree can apply.
Strong communication and interpersonal skills required.
Ability to organize and prioritize effectively.

Responsibilities

Communicate with customers via calls.
Provide knowledgeable answers to customer queries.
Coordinate with internal teams to satisfy customer needs.

Skills

Excellent phone etiquette

Verbal communication skills

Written communication skills

Interpersonal skills

Multi-tasking ability

Organization skills

Prioritizing work

Education

Undergraduate degree

Graduate degree

Job description

Overview

Direct message the job poster from NIIT Limited

About NIIT

At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high-impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

Link to our LinkedIn Page - https://www.linkedin.com/company/niit-limited/

Link to our website - https://www.niit.com/en/learning-outsourcing/

NIIT Limited | LinkedIn

NIIT Limited | 443,877 followers on LinkedIn. NIIT Ltd. is a leading skills & talent development corporation, set up in 1981 to help the nascent IT industry overcome its human resource challenges. ...

Kickstart your career with one of the biggest IT GIANTS.

Great opportunity for undergraduate and graduate freshers.

Responsibilities

Communicate with customers via calls
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer\'s needs

Qualifications

Undergraduate and Graduate Freshers both can apply.
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work

Additional Information

For further information Call or Message

References are highly appreciated.

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic

Job Details