Inside Sales Representative

Programming Pathshala; New Delhi; Hybrid; INR 300,000 - 500,000; Full time

Job summary

Programming Pathshala in New Delhi is seeking an Inside Sales Representative to join our hybrid team. You will respond to inbound inquiries, reach out to prospective learners, and conduct structured sales calls to understand their needs and recommend suitable courses.

You will manage the sales pipeline, follow up on leads, and maintain CRM records while coordinating with the academic and marketing teams to ensure a smooth enrollment experience and contribute to enrollment and revenue targets.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• Prior experience in education, edtech, or B2C inside sales is beneficial.
• Strong communication and interpersonal skills to engage diverse learners.
• Ability to work in a target-driven environment with cross-functional teams.

Responsibilities

• Respond to inbound inquiries and reach out to prospective learners.
• Conduct structured sales calls to understand needs and recommend courses.
• Manage sales pipeline, follow up on leads, and maintain CRM records.
• Coordinate with academic and marketing teams to ensure smooth enrollment.
• Build long-term relationships and contribute to enrollment targets.

Skills

Inside Sales

Lead Generation

Customer Service

Account Management

CRM

Communication Skills

B2C Sales

Education

Bachelor’s degree

Tools

CRM Software

Spreadsheets

Job description

Company Description

Programming Pathshala is a social enterprise focused on helping students learn to code and become industry-ready. Alumni from Programming Pathshala have secured roles at leading companies such as Amazon, Google, Microsoft, Samsung, Flipkart, Zynga, and others. The organization is supported by a dedicated group of volunteers and a team of passionate, empathetic instructors who design and deliver high-quality courses. Programming Pathshala aims to provide a supportive learning environment that empowers learners to grow their careers in technology.

Role Description

The Inside Sales Representative will work in a full-time, hybrid capacity based in New Delhi, with some flexibility for work from home.

Day-to-day responsibilities include responding to inbound inquiries, reaching out to prospective learners, and conducting structured sales calls to understand their needs and recommend suitable courses.

The role involves managing the sales pipeline, following up on leads, maintaining accurate records in CRM tools, and coordinating with the academic and marketing teams to ensure a smooth enrollment experience.

The Inside Sales Representative will also focus on building long-term relationships with learners, addressing questions, supporting decision-making, and contributing to enrollment and revenue targets.

Qualifications

• Candidates should possess skills in Inside Sales and Lead Generation for driving course enrollments and managing a consistent sales pipeline.
• Candidates should possess skills in Customer Service and Customer Satisfaction to handle inquiries, resolve issues, and ensure a positive learner experience.
• Candidates should possess skills in Account Management to maintain ongoing relationships with enrolled learners and support their journey.
• Strong communication and interpersonal skills, with the ability to engage diverse learners and explain technical courses clearly.
• Comfort with using CRM systems, spreadsheets, and basic productivity tools for tracking leads and performance metrics.
• Prior experience in education, edtech, or B2C inside sales is beneficial.
• Bachelor’s degree in any discipline or equivalent practical experience.
• Ability to work in a target-driven environment, adapt to feedback, and collaborate effectively with cross-functional teams.