Inside Sales Associate

Infinity Learn; Dadri; On-site; INR 350,000 - 700,000; Full time

Job summary

Infinity Learn in Noida is seeking an Inside Sales Associate to engage with prospective learners through calls, messages, and online channels, guiding them to select suitable programs. You will manage the end-to-end sales cycle, maintain CRM records, coordinate with academic and operations teams, and work toward monthly and quarterly targets.

The role offers on-site work with growth in Edtech sales and ongoing process improvements.

Qualifications

• Strong Inside Sales skills and ability to manage the complete sales cycle.
• Customer service and satisfaction focus with ability to build long-term relationships.
• Lead generation: prospecting, qualifying leads, nurturing opportunities.
• Account management to oversee enrolled learners, renewals, and upsell potential.
• Fluency in English and Hindi with good communication and interpersonal skills.
• Comfort with CRM tools, spreadsheets, and online communication platforms.
• Monthly and quarterly targets drive performance and momentum.
• Bachelor’s degree in any discipline preferred, Edtech experience is an advantage.

Responsibilities

• Engage with prospective learners and families via calls, messages, and online channels to understand learning goals.
• Explain Infinity Learn programs and advise on suitable options.
• Own end-to-end sales cycle from qualification to closure and post-enrollment follow-up.
• Maintain accurate CRM records and coordinate with academic and operations teams.
• Work toward sales targets and provide feedback to improve sales processes.

Skills

Inside Sales

Consultative selling

Customer service

Lead generation

Account management

English fluency

Hindi fluency

CRM tools

Spreadsheets

Communication skills

Target-driven

Education

Bachelor’s degree

Tools

CRM software

Spreadsheets (Excel/Sheets)

Job description

Company Description

Infinity Learn, a protege of Sri Chaitanya in the Edtech space, is focused on transforming the digital learning landscape for learners and educators. Guided by a digital-first approach and experienced education leaders with over 36 years in the domain, the company designs solutions that address diverse learner needs and aspirations. Infinity Learn leverages decades of classroom and curriculum expertise to enhance outcomes for both teachers and students. Its product suite includes online live classes, self-paced recorded modules, online mock tests, and a 24x7 doubt-clearing app, offering a comprehensive learning ecosystem for exam preparation and continuous learning.

Role Description

This is a full-time, on-site Inside Sales Associate role based in Noida. The Inside Sales Associate will engage with prospective learners and their families via calls, messages, and online channels to understand their learning goals and recommend suitable Infinity Learn programs. Responsibilities include managing the end-to-end sales cycle, from lead qualification and product explanation to closure and post-enrollment follow-up. The role involves maintaining accurate records in the CRM, coordinating with academic and operations teams, and ensuring a smooth onboarding experience. The Inside Sales Associate will also work towards sales targets, provide timely feedback on customer needs, and contribute to continuous improvement of sales processes.

Qualifications

• Candidates should possess strong Inside Sales skills, including consultative selling and handling the complete sales cycle.
• Candidates should possess skills in Customer Service and Customer Satisfaction, with the ability to build trust and maintain long-term relationships.
• Candidates should possess Lead Generation capabilities, including prospecting, qualifying leads, and nurturing them effectively.
• Candidates should possess Account Management skills to manage enrolled learners’ accounts, track renewals, and identify upsell opportunities.
• Strong communication and interpersonal skills, with fluency in English and Hindi.
• Comfort with using CRM tools, spreadsheets, and online communication platforms.
• Goal-oriented mindset with the ability to work with monthly and quarterly targets.
• Prior experience in Edtech or education sales is an advantage; a bachelor’s degree in any discipline is preferred.