Inside Sales Representative

Techy Geeks; Coimbatore District; On-site; INR 420,000 - 660,000; Full time

Job summary

Techy Geeks is seeking an Inside Sales specialist in Coimbatore to drive new business and manage customer relationships. You will identify requirements, propose IT infrastructure and solutions, and coordinate with internal teams to ensure timely execution of orders.

The role emphasizes lead follow-up, negotiation, and accurate CRM logging. Strong communication, organization, and target-driven performance are valued in this position.

Qualifications

• 2+ years of Inside Sales or related B2B roles.
• Proven ability to handle leads, follow up, and negotiate with customers.
• Experience in quotation, proposal management, and order processing.

Responsibilities

• Generate new business opportunities through inbound and outbound sales activities.
• Identify customer requirements and recommend IT Infrastructure solutions.
• Build and maintain relationships with customers, partners, and distributors.
• Prepare quotations, proposals, and pricing documents.
• Maintain daily CRM updates and sales activity reports.

Skills

Inside Sales

B2B Sales

Lead follow-up

Negotiation

CRM usage

Documentation

Communication

Organization

Tools

Zoho CRM

Salesforce

HubSpot

Excel

Outlook

Job description

Key Responsibilities

• Generate new business opportunities through inbound and outbound sales activities.
• Identify customer requirements and recommend suitable IT Infrastructure and technology solutions.
• Build and maintain strong relationships with customers, partners, and distributors.
• Follow up with prospects and existing customers to maximize sales opportunities.
• Achieve monthly, quarterly, and annual sales targets.

Sales Coordination

• Prepare quotations, commercial proposals, and pricing documents.
• Process purchase orders and coordinate with internal teams for timely execution.
• Work closely with procurement, operations, logistics, and technical support teams.
• Track order status, delivery schedules, and customer installations.
• Coordinate payment follow-ups and ensure customer satisfaction throughout the sales cycle.

Customer Relationship Management

• Handle customer inquiries and provide prompt support.
• Maintain accurate customer records and sales activities in the CRM system.
• Develop long-term relationships through regular follow-ups and account management.

Product Knowledge

• Stay updated on IT Infrastructure, Networking, Network Security, Servers, Storage, Cloud, Software Licensing, and System Integration solutions.
• Attend product training sessions and complete required certifications.

Reporting

• Maintain daily sales activity reports and CRM updates.
• Prepare weekly and monthly sales reports.
• Participate in sales review meetings and provide business updates to management.

Required Skills

• 2+ years of experience in Inside Sales, B2B Sales, Sales Coordination, or Customer Relationship Management.
• Strong customer handling, lead follow-up, and negotiation skills.
• Experience in quotation preparation, proposal management, and order processing.
• Knowledge of CRM tools such as Zoho CRM, Salesforce, HubSpot, or similar platforms.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Excellent communication, presentation, and interpersonal skills.
• Target-oriented with strong organizational and follow-up abilities.