Inside Sales Representative

Ample; Mumbai; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Ample is seeking a self-motivated Inside Sales Representative to drive growth in SMB and Mid-Market segments. You will identify opportunities, engage procurement and IT decision-makers, and offer tailored IT hardware, software, and services solutions.

You will maintain a healthy CRM pipeline, collaborate with product and technical teams for demos, and pursue upsell and cross-sell opportunities while advising clients on industry trends.

Qualifications

• 2+ years of inside sales experience in IT hardware, software, or services.
• Strong IT knowledge and understanding of SMB/Mid-Market challenges.
• Excellent communication, negotiation, and presentation abilities.
• Proficiency in CRM systems and sales tools.
• Bachelor's degree in Business, IT, or related field preferred.

Responsibilities

• Identify and qualify new business opportunities in SMB and Mid-Market segments through outbound calls, emails, and digital prospecting.
• Engage procurement, IT teams, and decision-makers to position Ample as their IT partner.
• Build and maintain a healthy sales pipeline in the CRM system to progress leads and exceed targets.
• Leverage upselling and cross-selling opportunities to maximize revenue from existing clients.
• Collaborate with marketing to execute targeted campaigns for SMB and Mid-Market audiences.
• Coordinate with technical teams and account managers to support onboarding and pre/post-sale activities.
• Develop and maintain strong relationships with SMB and Mid-Market clients to drive loyalty.
• Act as a trusted advisor, educating clients on industry trends and company offerings.

Skills

Excellent communication

Negotiation

Presentation

Education

Bachelor's degree in Business, IT, or related field

Tools

CRM systems

Sales tools

Job description

Job Summary:

We seek a self-motivated, results-oriented Inside Sales Representative to drive business growth in the Small and Medium Business (SMB) and Mid-Market segments. As an Inside Sales Representative, you'll identify opportunities, engage procurement, IT teams, and decision-makers, and offer tailored IT hardware, software, and services solutions. Strong IT knowledge, exceptional communication skills, and proven sales drive are essential.

Key Responsibilities:

• Proactively identify and qualify new business opportunities in SMB and Mid-Market segments through outbound calls, emails, and digital prospecting. Understand SMB and Mid-Market company challenges, budgets, and IT requirements. Engage with key stakeholders to position the company as their preferred IT partner.

Product Knowledge & Solution Selling:

• Develop in-depth knowledge of the companys IT offerings, including hardware, software, and services. Provide customized recommendations that align with clients needs and budgets.
• Coordinate and collaborate with product teams and technical specialists to acquire customers through technical consulting, custom solutions, proof-of-concept, and demos.
• Build and maintain a healthy sales pipeline in the CRM system to progress leads through the sales cycle and exceed monthly, quarterly, and annual sales targets.
• Leverage upselling and cross-selling opportunities to maximize revenue from existing clients.
• Collaborate with the marketing team to execute targeted campaigns for SMB and Mid-Market audiences, and partner with technical teams to deliver tailored solutions.
• Coordinate with technical teams & account managers to facilitate onboarding and pre/post-sale support.
• Develop and maintain strong relationships with SMB and Mid-Market clients to drive loyalty and repeat business.
• Act as a trusted advisor, educating clients on industry trends and company offerings.

Qualifications:

2+ years of inside sales experience, preferably in IT hardware, software, or services.

Industry knowledge:

Strong understanding of IT challenges faced by SMBs and Mid-Market companies, including scalability, cost-efficiency, and security.

Skills:

Excellent communication, negotiation, and presentation abilities.

Tools: Proficiency in CRM systems and sales tools.

Education:

Bachelors degree in Business, IT, or a related field (preferred).

Key attributes:

Self-motivated, target-driven, and passionate about sales.

Strong analytical skills to understand client pain points and propose solutions.

Ability to manage multiple priorities in a fast-paced environment.