Inside Sales Manager | IndiaMart | Noida

IndiaMART; Dadri; On-site; INR 900,000 - 1,500,000; Full time

Job summary

IndiaMART is seeking a capable Team Lead to manage a 20-30 member team in Uttar Pradesh. You will plan and forecast client retention targets, build strong client relationships, and support field sales in achieving revenue goals.

Daily interactions include meaningful calls with clients (08-10 per day). You will hire, train, and develop your team to meet training needs and ensure timely resolution of client issues while driving performance.

Responsibilities

• The position holder will be managing a team of 20-30 individuals.
• Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assignedset of clients.
• Build and manage productive, professional relationships with clients.
• Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs.
• Ensure prompt resolution of client complaints.
• Assist the field sales team in achieving revenue and client retention targets by systematic follow-up&time bound closures.
• Daily 08-10 meaningful telephone/video calls with client.

Job description

Role & responsibilities

• The position holder will be managing a team of 20-30 individuals.
• Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assignedset of clients.
• Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs.
• Ensure prompt resolution of client complaints.
• Assist the field sales team in achieving revenue and client retention targets by systematic follow-up&time bound closures.
• Daily 08-10 meaningful telephone/video calls with client.