Zonal Sales Manager | IndiaMart | Mumbai

IndiaMART; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

IndiaMART is seeking a dynamic sales leader in Mumbai to drive top-line and bottom-line growth by expanding revenue from existing paid members and ensuring timely delivery of services. You will analyze customer feedback, optimize service benefits, and build robust retention programs while recruiting and coaching a proactive client servicing team.

Strong engagement skills and strategic thinking are essential.

Responsibilities

• Drive business growth for both topline and bottom-line in the Zone.
• Develop and execute the annual operating plan, including revenue and cost forecasting.
• Achieve monthly, quarterly, and annual sales targets by generating revenue from existing paid members.
• Ensure timely delivery of services, maintaining high standards for client satisfaction.
• Analyze customer feedback to gather business intelligence, assess core service benefits, and ensure high client satisfaction.
• Establish a robust system for maximizing customer retention.
• Recruit, train, and develop a proactive, consultative client servicing team focused on delivering exceptional customer experiences.
• Expertise in client engagement and application of effective field sales strategies
• Strong problem-solving ability with quick decision-making under pressure
• Excellent verbal communication and active listening skills
• Strategic mindset with the ability to identify and create new business opportunities
• Proven team management and interpersonal capabilities

Job description

Role & responsibilities

• Drive business growth for both topline and bottom-line in the Zone.
• Develop and execute the annual operating plan, including revenue and cost forecasting.
• Achieve monthly, quarterly, and annual sales targets by generating revenue from existing paid members.
• Ensure timely delivery of services, maintaining high standards for client satisfaction.
• Analyze customer feedback to gather business intelligence, assess core service benefits, and ensure high client satisfaction.
• Establish a robust system for maximizing customer retention.
• Recruit, train, and develop a proactive, consultative client servicing team focused on delivering exceptional customer experiences.
• Expertise in client engagement and application of effective field sales strategies
• Strong problem-solving ability with quick decision-making under pressure
• Excellent verbal communication and active listening skills
• Strategic mindset with the ability to identify and create new business opportunities
• Proven team management and interpersonal capabilities