Inside Sales Executive - Saas Products

Hardee Software Solutions; Chennai District; On-site; INR 350,000 - 550,000; Full time

Job summary

Fusion My Business in Chennai's Nungambakkam is seeking a dynamic Business Development Executive to drive end-to-end sales, manage client accounts, and upsell services. This on-site role requires handling demos, negotiations, and post-onboarding support to ensure customer success.

You will engage with UK shift timing, collaborate with internal teams, and build lasting relationships with local and international clients.

Qualifications

• 1-5 years of experience in Inside Sales, business support, sales coordinator, or a similar role.
• Strong communication skills in English (Mandatory).
• Fluency in Hindi is required (Urdu, Chinese, Bengali, or other regional/international languages is a plus).
• Bachelor's degree in Business Administration, Marketing, or related field.
• Familiarity with CRM tools or sales software is an added advantage.
• Freshers with excellent communication and a keen interest in sales are encouraged to apply.

Responsibilities

• Manage the complete sales cycle from lead generation and product demos to negotiation and deal closure.
• Conduct cold calls, pitch products, and effectively communicate with clients to understand their needs.
• Ensure customer satisfaction through proactive support and follow-ups.
• Collaborate with internal teams for smooth onboarding and service delivery.
• Serve as the primary point of contact and account manager for assigned clients post-onboarding.
• Analyze client usage patterns and business requirements to identify upselling opportunities.
• Educate clients on new modules, feature enhancements, and upgrade plans.
• Promote additional services and solutions to maximize client value and business revenue.
• Foster long-term client relationships to drive retention and satisfaction.

Skills

English communication

Hindi fluency

CRM familiarity

Education

Bachelor's degree in Business Administration/Marketing

Tools

CRM tools

Job description

Job Description - Business Development Executive

Role Overview

We are seeking a dynamic and motivated Business Development Executive to join our team in Nungambakkam, Chennai. This full-time, on-site position involves handling end-to-end sales processes, delivering excellent customer service, and nurturing client relationships. The role also includes account management and upselling responsibilities to support business growth and customer retention.

As a product-based SaaS company, Fusion empowers hospitality brands to grow with seamless technology thats reliable, scalable, and easy to use. This role operates on UK shift timings, offering exposure to a global work culture.

Key Responsibilities

Sales & Customer Engagement

• Manage the complete sales cycle from lead generation and product demos to negotiation and deal closure.
• Conduct cold calls, pitch products, and effectively communicate with clients to understand their needs.
• Ensure customer satisfaction through proactive support and follow-ups.
• Collaborate with internal teams for smooth onboarding and service delivery.

Business Support & Upselling

• Serve as the primary point of contact and account manager for assigned clients post-onboarding.
• Analyze client usage patterns and business requirements to identify upselling opportunities.
• Educate clients on new modules, feature enhancements, and upgrade plans.
• Promote additional services and solutions to maximize client value and business revenue.
• Foster long-term client relationships to drive retention and satisfaction.

Requirements

• 1-5 years of experience in Inside Sales, business support, sales coordinator, or a similar role.
• Strong communication skills in English (Mandatory).
• Fluency in Hindi is required (Urdu, Chinese, Bengali, or other regional/international languages is a plus).
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Familiarity with CRM tools or sales software is an added advantage.
• Freshers with excellent communication and a keen interest in sales are encouraged to apply.

Preferred Skills

• Proven ability in lead generation, product demos, and negotiation.
• Ability to work effectively during UK shift timings.
• Strong interpersonal skills to build rapport with UK-based and international clients.
• A result-oriented mindset with a focus on achieving sales targets.

Why Join Fusion

• Work with an innovative SaaS technology platform serving the global hospitality industry.
• Incentives based on achievement of sales targets.
• Exposure to global work culture and professional development initiatives.
• Dynamic and collaborative work environment in the heart of Chennai (Nungambakkam).

Role: Business Development Executive

Industry Type: IT Services & Consulting (Product / SaaS based)

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Location: Nungambakkam, Chennai

Package: Based on candidate interview performance

Company Name: Fusion My Business

Timings: 3.30PM to 12.30AM