Inside Sales executive/ edtech

D Succeed Learners Private Limited; New Delhi; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Performance-based incentives

Structured sales training

Dynamic EdTech environment

Recognition and rewards

Job summary

D Succeed Learners Private Limited in Delhi is seeking an Inside Sales Executive to connect with prospective students and parents, understand learning needs, explain courses, and convert leads into enrollments.

You will use calls, WhatsApp, email to pursue targets, maintain CRM hygiene, track conversions, and coordinate with counselling, operations, and academic teams to ensure a smooth onboarding.

Qualifications

• Excellent communication and interpersonal skills.
• Strong convincing, negotiation, and objection-handling abilities.
• Target-oriented in a sales-driven environment.
• Good listening and customer-understanding skills.
• Basic knowledge of CRM tools, MS Excel/Google Sheets, and communication platforms.
• Strong follow-up and time-management skills.
• Fluent in English and Hindi; additional regional languages a plus.
• Graduate in any discipline; MBA/Sales/Marketing background is a plus.
• 1–4 years of experience in inside sales, counselling, B2C sales, or EdTech sales.

Responsibilities

• Contact leads through calls, WhatsApp, email, and other channels.
• Understand students' or parents' requirements, career goals, and learning needs.
• Explain course features, curriculum, benefits, fees, and payment options.
• Conduct sales pitches and counselling sessions.
• Follow up consistently with prospective customers and move them through the sales funnel.
• Convert leads into paid enrollments and achieve monthly targets.
• Maintain accurate lead and customer information in the CRM.
• Handle objections related to pricing, course suitability, competition, and timing.
• Build strong relationships with prospects and provide a positive customer experience.
• Coordinate with counselling, operations, and academic teams to ensure smooth enrollment.
• Track daily activities, conversions, follow-ups, and pipeline status.
• Stay updated on competitors, market trends, and the company's course offerings.

Skills

Communication skills

Negotiation abilities

Sales driven

Active listening

CRM basics

Excel/Sheets

English/Hindi

Graduate degree

1–4 years experience

Education

Bachelor's degree

MBA preferred

Tools

CRM software

MS Excel/Google Sheets

Job description

We are looking for a highly motivated Inside Sales Executive to join our EdTech sales team. The candidate will be responsible for connecting with prospective students/parents, understanding their learning requirements, explaining suitable courses, and converting qualified leads into enrollments.

Key Responsibilities

• Contact leads through calls, WhatsApp, email, and other communication channels.
• Understand students' or parents' requirements, career goals, and learning needs.
• Explain course features, curriculum, benefits, fees, and payment options.
• Conduct effective sales pitches and product demonstrations/counselling sessions.
• Follow up consistently with prospective customers and move them through the sales funnel.
• Convert leads into paid enrollments and achieve monthly sales/revenue targets.
• Maintain accurate lead and customer information in the CRM.
• Handle objections related to pricing, course suitability, competition, and timing.
• Build strong relationships with prospects and provide a positive customer experience.
• Coordinate with counselling, operations, and academic teams to ensure smooth enrollment.
• Track daily activities, conversions, follow-ups, and pipeline status.
• Stay updated on competitors, market trends, and the company's course offerings.

Required Skills

• Excellent communication and interpersonal skills.
• Strong convincing, negotiation, and objection-handling abilities.
• Target-oriented and comfortable working in a sales-driven environment.
• Good listening and customer-understanding skills.
• Basic knowledge of CRM tools, MS Excel/Google Sheets, and communication platforms.
• Strong follow-up and time-management skills.
• Fluency in English and Hindi; additional regional languages are a plus.
• Graduate in any discipline; MBA/Sales/Marketing background is a plus.
• 1–4 years of experience in inside sales, counselling, B2C sales, or EdTech sales.

Key Performance Indicators (KPIs)

• Monthly revenue/enrollment target achievement
• Number of calls and meaningful conversations
• Follow-up effectiveness
• Pipeline management and CRM hygiene
• Customer satisfaction and retention/referral potential

What We Offer

• Competitive salary + performance-based incentives
• Structured sales training and product training
• Dynamic and fast-paced EdTech work environment
• Recognition and rewards for high performers