Inside Sales Executive

Mr Mac; Hyderabad; On-site; INR 420,000 - 660,000; Full time

Job summary

Mr. Mac in Hyderabad is seeking an energetic Inside Sales Executive for a full-time, on-site role.

You will handle inbound and outbound calls, respond to online and walk-in inquiries, and guide customers through product features, pricing, and offers. You will qualify leads, follow up with prospects, maintain records in the sales system, coordinate with store and operations teams to ensure timely order processing and delivery, and strive to meet and beat sales targets while staying current on

Qualifications

• Inbound and outbound calls and inquiries handling.
• Qualify leads and follow up with prospects.
• Strong communication with customers across channels.
• proven track record of meeting targets and incentive-based goals.

Responsibilities

• Handle inbound and outbound calls and inquiries from customers.
• Explain product features, pricing, and offers to customers.
• Qualify leads and follow up with prospects to close sales.
• Meet individual and team sales targets and contribute to store goals.

Skills

Inside Sales

Lead Generation

Effective Communication

Customer Service

Target-driven

Education

High school diploma

Job description

Company Description

Mr. Mac - MacBooks, Laptops, iPhones & Gadgets is a retail and solutions provider specializing in premium consumer electronics, with a focus on Apple products and complementary devices. The company offers a range of laptops, smartphones, accessories, and related services to help customers find the right technology for their personal and professional needs. Mr. Mac operates customer-facing stores and service points where product expertise and reliable guidance are central to the experience. The team is committed to delivering trustworthy advice, quality products, and responsive support to build long-term customer relationships.

Role Description

This is a full-time, on-site Inside Sales Executive role based in Hyderabad. The role involves handling inbound and outbound calls, responding to online and walk-in inquiries, and guiding customers through product features, pricing, and offers. The Inside Sales Executive will qualify leads, follow up on prospects, maintain accurate records in the sales system, and coordinate with store and operations teams to ensure timely order processing and delivery. Daily tasks include explaining product benefits, addressing customer questions, providing after-sales support, and meeting individual and team sales targets. The role also requires staying up to date on new product launches, promotions, and market trends to provide informed recommendations.

Qualifications

• Strong Inside Sales skills, including managing sales pipelines and closing opportunities.
• Experience in Lead Generation and follow-up, with the ability to identify and nurture potential customers.
• Effective Communication skills for phone, in-person, and digital interactions.
• Customer Service skills focused on relationship-building, problem resolution, and customer satisfaction.
• Sales skills with a track record of achieving targets and working with incentive-based goals.
• Prior experience selling consumer electronics, especially laptops and smartphones, is an advantage.
• Ability to work on-site in Jubliee Hills, including weekends as needed.
• Minimum of a high school diploma in marketing, or a related field is preferred.