Inside Sales Executive

Tricog Health; Bengaluru; On-site; INR 420,000 - 840,000; Full time

Job summary

Tricog Health in Bengaluru is seeking an Inside Sales Associate to drive revenue growth through proactive customer engagement, lead qualification, and effective sales strategies.

You will nurture customer relationships, understand needs, and promote our healthtech products. The role emphasizes data accuracy, timely responses, and achieving sales targets in a fast-paced startup environment. Collaborate with backend teams to ensure timely fulfilment and maintain high customer satisfaction.

Qualifications

• Experience in completing the full lifecycle from contact to conversion.
• Proficient in reporting with Excel/Google Sheets and CRM.
• Strong written and verbal communication for team alignment.
• Bachelor's or master's degree in any domain.

Responsibilities

• Generate opportunities through organic, in-house, and marketing channels.
• Ensure accurate data entry and keep user lead-flow funnels up to date.
• Respond to user queries promptly, meeting turnaround targets (TAT).
• Deliver precise sales pitches and set correct expectations with users.

Skills

Full lifecycle

CRM reporting

Interpersonal skills

Communication

Education

Bachelor's or Master's degree

Tools

CRM software

Google Sheets

Excel

Job description

About the Role of Inside Sales Associate

As an Inside Sales Associate, you will be an integral part of our sales team, responsible for driving

revenue growth through proactive customer engagement, lead qualification, and effective sales

strategies. Your role involves establishing and nurturing customer relationships, understanding their needs, and promoting our products or services. Through your efforts, you will contribute to

achieving sales targets, delivering exceptional customer experiences, and supporting the overall

the success of our organization.

Roles and Responsibilities

• The associate is responsible for generating opportunities through organic, in-house, and marketing channels
• Ensure accurate data entry, input and output tasks w.r.t. user lead-flow funnels
• Ensure adherence to TAT in responding to user queries, requests and/or incoming leads
• Ensure sales pitches delivered are accurate, and set the right expectations with the users.

Additional Information

• Team-oriented with a proactive and collaborative approach to problem-solving.
• Result-oriented way of working with ownership and responsibility
• Ability to work in a fast-paced and dynamic environment.
• Goal-oriented with a focus on achieving sales goals and objectives.
• Coordinate with the backend supply/Operations team to ensure timely fulfilment of orders.
• Ensure a minimum volume of users/leads are reached out to every day.
• Prioritize goal achievement, and hold oneself accountable to targets set with the leadership.
• Track individual sales/conversions made, whilst retaining a high customer satisfaction score.
• Ensure adherence to operating procedures w.r.t. the user flow, the calling flow and the fulfilment processes.

Competencies

Positive attitude, adaptability, and willingness to learn and grow, go-getter

Skills Required

• Experience with completing the full lifecycle of the customer journey, starting from initial contact, demo & conversion
• Should be proficient in reporting through Excel/Google Sheets/ CRM
• Effective interpersonal skills to work collaboratively with cross-functional teams.
• Good communication skills both written and verbal so that he/she is clear in driving down the message to his team

Education

Bachelor's or master's degree in any domain

Year of Experience

6 Months - 2 years of prior experience with telesales/ sales.

Industry

Healthtech/ medical equipment Healthcare or devices or start-up background

is an added edge.

Additional Information

• Team-oriented with a proactive and collaborative approach to problem-solving.
• Result-oriented way of working with ownership and responsibility
• Ability to work in a fast-paced and dynamic environment.
• Goal-oriented with a focus on achieving sales goals and objectives.
• Coordinate with the backend supply/Operations team to ensure timely fulfilment of orders.
• Ensure a minimum volume of users/leads are reached out to every day.
• Prioritize goal achievement, and hold oneself accountable to targets set with the leadership.
• Track individual sales/conversions made, whilst retaining a high customer satisfaction score.
• Ensure adherence to operating procedures w.r.t. the user flow, the calling flow and the fulfilment processes.