Telesales Associate

Cure My Knee; Dadri, Faridabad District; On-site; INR 300,000 - 600,000; Full time

Job summary

Cure My Knee in India is seeking a driven sales professional to drive inbound/outbound inquiries, guide patients through options, and convert leads into appointments and revenue. You will work across digital platforms and calls, maintaining CRM records and meeting monthly targets.

The ideal candidate has a graduate degree, 2–5 years in sales, strong Hindi and English communication, and a customer-focused, target-driven mindset.

Qualifications

• 2–5 years of sales experience.
• Proven ability to meet and exceed sales targets.
• Strong communication & negotiation skills in Hindi and English.
• Highly motivated, target-driven, and customer-focused.
• Knowledge of the healthcare/medical sector is a plus.

Responsibilities

• Handle inbound/outbound inquiries via digital platforms, calls, and referrals.
• Guide patients through treatment options and provide personalized support.
• Maintain accurate records on CRM; track leads and follow-ups diligently.
• Achieve/exceed monthly sales targets through proactive outreach.
• Conduct inside sales, cold calling.
• Collect market feedback, analyze sales performance, and recommend improvements.
• Convert qualified leads into appointments/admissions/revenue through effective follow-ups and consultative selling.

Skills

Communication

Negotiation

Target-driven

Education

Graduate

Job description

Role & responsibilities

1. Handle inbound/outbound inquiries via digital platforms, calls, and referrals.

2. Guide patients through treatment options and provide personalized support.

3. Maintain accurate records on CRM; track leads and follow-ups diligently.

4. Achieve/exceed monthly sales targets through proactive outreach.

5. Conduct inside sales, cold calling.

6. Collect market feedback, analyze sales performance, and recommend improvements.

7. Convert qualified leads into appointments/admissions/revenue through effective follow-ups and consultative selling

KPI

• Daily/weekly calling targets
• Lead-to-appointment conversion
• Appointment-to-conversion ratio
• Revenue targets
• Follow-up compliance

Preferred candidate profile

1. Graduate in any discipline.

2. 2-5 years of experience in sales

3. Proven ability to meet and exceed sales targets.

4. Strong communication & negotiation skills in Hindi and English.

5. Highly motivated, target-driven, and customer-focused.

6. Knowledge of the healthcare/medical sector will be an added advantage.