Inside Sales Executive

XEXAGON; Ahmedabad District; Presencial; INR 300.000 - 540.000; Jornada completa

Descripción de la vacante

XEXAGON is seeking a proactive Inside Sales Executive in the packaging industry to drive business growth and manage the full sales cycle. The role covers lead generation, customer relationship management, quotation preparation, sales coordination, and order follow-ups.

The ideal candidate will bring strong communication skills and the ability to interpret customer packaging requirements to provide suitable solutions. Education includes a BA/BS with MBA preferred for growth opportunities.

Formación

• 1–5 years of experience in Inside Sales, Customer Support, Business Development, or Sales Coordination.
• Experience in Packaging/Printing/Industrial Packaging is preferred.

Responsabilidades

• Identify and generate new business opportunities via calls, emails, referrals, and digital channels.
• Develop and maintain relationships with prospective and existing customers.
• Qualify leads and convert inquiries into opportunities.
• Prepare and submit quotations, proposals, and commercial offers.
• Coordinate with production, planning, and procurement to meet customer requirements.
• Monitor order status and ensure timely delivery commitments.
• Maintain customer records and sales activities in CRM software.
• Prepare daily, weekly, and monthly sales reports.

Conocimientos

Lead generation

Customer relationship mgmt

Quotation preparation

Sales coordination

Order follow-ups

Educación

Bachelor's Degree in Business Administration/Marketing/Commerce

MBA in Sales & Marketing

Herramientas

CRM software

Descripción del empleo

We are seeking a proactive and customer-focused Inside Sales Executive to drive business growth in the packaging industry. The role involves lead generation, customer relationship management, quotation preparation, sales coordination, and order follow-ups. The ideal candidate should possess strong communication skills and the ability to understand customer packaging requirements and provide suitable solutions.

Key Responsibilities Sales & Business Development

• Identify and generate new business opportunities through phone calls, emails, referrals, and digital platforms.
• Develop and maintain relationships with prospective and existing customers.
• Qualify sales leads and convert inquiries into business opportunities.
• Conduct market research to identify potential customers and emerging industry trends.
• Understand customer requirements related to packaging products and solutions.
• Provide product information, specifications, samples, and commercial details.
• Respond promptly to customer inquiries and maintain regular follow-up
• Prepare and submit quotations, proposals, and commercial offers.
• Follow up on quotations and negotiate pricing within approved guidelines.
• Coordinate with production, planning, and procurement teams to ensure customer requirements are met.
• Assist customers throughout the order lifecycle.
• Monitor order status and ensure timely delivery commitments.
• Resolve customer concerns and coordinate with internal teams for effective solutions.
• Maintain customer records and sales activities in CRM software.
• Prepare daily, weekly, and monthly sales reports.
• Track sales pipeline, conversion rates, and revenue targets.

Educational Qualifications

• Bachelor's Degree in Business Administration, Marketing, Commerce, or related field.
• MBA in Sales & Marketing will be an added advantage.

Experience

• 1 to 5 years of experience in Inside Sales, Customer Support, Business Development, or Sales Coordination.
• Experience in the Packaging, Printing, Corrugated Box, Flexible Packaging, Labels, Carton, or Industrial Packaging industry will be preferred.

Skills: customer requirements,sales coordination,quotations,business development