Inside Sales Associate

wroots global pvt ltd; Bengaluru; On-site; INR 300,000 - 520,000; Full time

Job summary

wroots global pvt ltd is seeking an Inside Sales Associate for the International Voice Process, based in Bellandur with UK, US, and rotational shifts. You will engage with international customers to promote and sell credit card products, handling inquiries on applications, activations, and usage while maintaining a professional tone.

The role requires excellent English communication, experience in similar voice processes, and immediate joining availability.

Qualifications

• Excellent communication in English (verbal & written).
• Experience in US/UK/Australian voice processes preferred.
• Immediate joiners only.

Responsibilities

• Handle inbound and outbound calls with international customers to promote credit card products.
• Identify customer needs and explain features, benefits, fees, and eligibility criteria.
• Achieve sales targets by converting inquiries into credit card applications while ensuring a positive experience.
• Maintain accurate records of interactions, applications, and follow-ups in CRM systems.
• Meet individual and team performance metrics including sales conversions and compliance standards.
• Collaborate with underwriting, compliance, and operations to ensure smooth processing of applications.

Skills

Excellent communication in English

Experience in international voice/onus

Job description

Inside Sales Associate - International Voice Process

Requirements

• Excellent Communication in English.
• Prior experience in US/UK/Australian voice process.
• Fluent English Communication Skills (verbal & written) must be clear, confident, and neutral/accent-neutral.
• Experienced are welcome to apply!
• Immediate joiners only.

Job Description

As an International Voice Process Inside sales Associate in the Credit Card Sales Executive domain, you will be responsible for engaging with international customers over inbound and outbound s to promote and sell credit card products. The role involves understanding customer financial needs, presenting suitable credit card offerings, explaining features, benefits, fees, and eligibility criteria, and successfully closing sales. You will also address customer queries related to credit card applications, activation, and usage while ensuring compliance with company policies and regulatory guidelines. This position requires excellent communication and persuasion skills, a customer-focused sales approach, and the ability to maintain a professional and confident tone throughout every interaction.

Key Responsibilities

• Handle inbound and outbound s with international customers in a professional and persuasive manner to promote credit card products.
• Identify customer needs and recommend suitable credit card offerings, clearly explaining features, benefits, fees, and eligibility criteria.
• Achieve sales targets by converting inquiries into successful credit card applications while ensuring a positive customer experience.
• Maintain accurate records of customer interactions, applications, and follow-ups in CRM systems.
• Meet individual and team performance metrics, including sales conversions, productivity, revenue targets, and compliance standards.
• Collaborate with internal teams such as underwriting, compliance, and operations to ensure smooth processing of credit card applications and resolve any sales-related escalations.

Work Location: Bellandur

Shifts: UK Shift, US Shift, & Rotational Shift (6 days work1 days off)

Immediate Joiners Only!