IN- Associate_ Servicenow Integration_IT Security_IFS_PAN India

Price Waterhouse Cooper LLP; Maharashtra; Presencial; INR 800.000 - 1.600.000; Tempo integral

Resumo da vaga

PwC India in Maharashtra seeks a ServiceNow Developer with strong ITSM, scripting, Flow Designer and integrations to design scalable solutions across ServiceNow modules.

You will collaborate with stakeholders to define requirements, design solutions, and ensure best practices while keeping configurations close to out-of-box capabilities. BE/BTech with 3–5 years design/development and 2+ years admin experience are required.

Qualificações

• 3–5 years designing and developing on ServiceNow Platform.
• 2+ years as a ServiceNow administrator.

Responsabilidades

• Engage with stakeholders to understand user stories and requirements.
• Design and deliver scalable ServiceNow solutions and modules.
• Balance configuration vs customization to stay close to out-of-box.
• Customize and develop ServiceNow apps and support rollout of new applications and modules.
• Configure UIs and workflows within the platform.
• Demonstrate knowledge of Incident, Problem, Change, Release, Asset, CMDB, Knowledge, and Self-service Portal.
• Create reports and dashboards with KPIs that impact instance performance.
• Collaborate with other ServiceNow admins and developers globally.
• Maintain clean code in update sets and consistency across instances.
• Perform data imports and transformations using Import Sets, Transform Maps, and scheduled loads.
• Implement ACLs, roles, and properties to maintain security and data privacy.

Conhecimentos

ITSM

CMDB

Service Catalog

Workflows

Flow Designer

Integrations

Service Portal

Formação

BE/BTech

Descrição da vaga

Job Description & Summary: We are seeking a ServiceNow Developer with strong experience in ITSM processes, ServiceNow Scripting, Flow Designer, and Integrations. You will design and deliver scalable solutions across Service Catalog and ITSM modules, build secure integrations with external systems, and enforce development best practices to ensure performance, reliability, and maintainability.

Responsibilities:

• Engage with stakeholders to understand user stories and determine requirements.
• Engage in Solution Design after all the required analysis and complete the development.
• Provide guidance on what configuration vs customization is with a focus on solutions that remain close to out of box functionality as possible.
• Customize and develop ServiceNow applications and support rollout of new applications and modules.
• Configure Application UIs and Workflows
• Demonstrate understanding of application modules including Incident, Problem, Change, Release, Asset, CMDB, Knowledge, and Self-service Portal.
• Create custom reports and dashboards with supporting metrics and KPIs that adhere to best practices and have a high focus on impact to instance performance
• Collaborate with other ServiceNow administrators and developers to develop effectively with a global focus
• Be diligent in maintaining consistency in code alignment across instances and in clean code in update sets
• Perform data imports and transformations using Import Sets, Transform Maps, and scheduled loads.
• Implement ACLs, roles, and properties to maintain platform security and data privacy.

Mandatory skill sets:

• Experience with ITSM,CMDB, Service Catalog, Workflows and Flow Designer, Integrations, Service Portal within ServiceNow
• Experience developing workflows and supporting service technology teams

Preferred skill sets:

• Understanding of Web Service and APIs.

Years of experience required:

• 3 to 5 years of experience working in a design and development role for a ServiceNow Platform.
• 2+ years of experience as a ServiceNow administrator.

Education qualification: BE/BTech