Immigration Advisor- Visakhapatnam

IRISH EXPERT LLP; Visakhapatnam; On-site; INR 300,000 - 600,000; Full time

Job summary

Keka Technologies Private Limited is hiring an Immigration Consultant to guide clients through complex visa options, eligibility criteria, and processes. You will counsel clients by phone, email, and in person, collect and verify documents, and stay updated on changes in immigration laws and procedures across countries.

The role requires clear communication, meticulous record-keeping, and delivering compliant, timely immigration services for clients in India, based in Visakhapatnam.

Qualifications

• Counselling clients and enquiries on immigration products and services.
• Provide expert advice on visa options, eligibility, and challenges.
• Collect documents and ensure accuracy and completeness.

Responsibilities

• Counsel clients by phone, email, and in person about immigration options.
• Stay updated on immigration laws and procedures across countries.
• Maintain records of client interactions and track immigration progress.

Job description

Responsible for providing expert advice and assistance to clients and their enquiries selling Immigration products & services. This role involves staying abreast on immigration rues and regulations various countries, guiding clients through immigration process, and ensuring compliance with relevant regulations.

Specific responsibilities:

• Responsible for counselling the clients, and their enquiries selling Immigration products & services, over the phone, through email & in person.
• Provide expert advice on available visa options, eligibility criteria, and potential challenges.
• Collect basic documents from clients and ensure accuracy and completeness of the same.
• Follow up on clients on payments.
• Stay informed about changes in immigration laws, policies, and procedures.
• Address client inquiries, and concerns, and provide updates throughout the immigration process.
• Identify and address challenges or issues that may arise during the immigration process. Work with clients to develop solutions and mitigate potential obstacles.
• Maintain accurate and up-to-date records/trackers of client interactions, immigration process, and outcomes.
• Generate reports on the status of immigration cases and compliance metrics.
• Educate clients on immigration policies, procedures, and potential changes affecting their applications.
• Any other additional responsibilities as and when required.

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