Immigration Advisor- Madurai

ESP Engineered; Madurai; On-site; INR 300,000 - 500,000; Full time

Job summary

ESP Engineered is seeking a professional responsible for providing expert advice and assistance to clients regarding immigration products and services. This role includes counselling clients over the phone, through email, and in person, guiding them through the immigration process, and ensuring compliance with relevant regulations. The candidate will need to stay informed about changes in immigration laws and address client inquiries and concerns throughout the process. Accurate records and reports on immigrant cases are also required.

Responsibilities

• Counselling clients on immigration products and services.
• Providing expert advice on visa options and eligibility criteria.
• Collecting documents from clients and ensuring their accuracy.

Job description

Responsible for providing expert advice and assistance to clients and their enquiries selling Immigration products & services. This role involves staying abreast on immigration rues and regulations various countries, guiding clients through immigration process, and ensuring compliance with relevant regulations.

Specific responsibilities

• Counselling the clients, and their enquiries selling Immigration products & services, over the phone, through email & in person.
• Provide expert advice on available visa options, eligibility criteria, and potential challenges.
• Collect basic documents from clients and ensure accuracy and completeness of the same.
• Follow up on clients on payments.
• Stay informed about changes in immigration laws, policies, and procedures.
• Address client inquiries, and concerns, and provide updates throughout the immigration process.
• Identify and address challenges or issues that may arise during the immigration process. Work with clients to develop solutions and mitigate potential obstacles.
• Maintain accurate and up-to-date records/trackers of client interactions, immigration process, and outcomes.
• Generate reports on the status of immigration cases and compliance metrics.
• Educate clients on immigration policies, procedures, and potential changes affecting their applications.
• Any other additional responsibilities as and when required.