Human Resource Recruiter

Firstsource; Mumbai; On-site; INR 300,000 - 540,000; Full time

Job summary

Firstsource is seeking a Talent Acquisition professional to manage end-to-end recruitment for voice and non-voice BPO processes in Mumbai. You will source candidates through portals, referrals, and vendors, screen effectively, and coordinate multiple interview rounds and assessments to meet weekly and monthly targets.

With 1–3 years in talent acquisition, you will excel at stakeholder coordination, maintaining recruitment trackers, and delivering a positive candidate experience while ensuring

Qualifications

• 1 to 3 years of experience in Talent Acquisition, preferably in BPO bulk hiring.
• Strong knowledge of recruitment portals, sourcing techniques, and interview management.
• Proficiency in MS Excel, recruitment trackers, and MIS reporting.
• Ability to manage multiple hiring requirements in a fast-paced environment.

Responsibilities

• Manage end-to-end recruitment for voice and non-voice BPO processes.
• Source candidates through job portals, employee referrals, consultants, vendors, and other recruitment channels.
• Conduct initial candidate screening and assess eligibility based on process requirements.
• Coordinate HR interviews, Operations rounds, assessments, and candidate follow-ups.
• Ensure timely achievement of weekly and monthly hiring targets.
• Maintain recruitment trackers, candidate pipelines, interview schedules, and hiring MIS.
• Coordinate with Operations, HR, onboarding, and training teams to ensure smooth candidate movement through the recruitment process.
• Follow up with selected candidates for documentation, offer acceptance, pre-joining formalities, and joining confirmation.
• Ensure compliance with recruitment policies, candidate source validation, cooling-period guidelines, and documentation requirements.
• Identify reasons for candidate dropouts, offer declines, and no-shows, and implement corrective actions.
• Provide regular hiring updates and escalate recruitment challenges to the reporting manager.
• Ensure a positive candidate experience throughout the recruitment lifecycle.

Skills

Sourcing

Interview management

Candidate screening

Negotiation

Coordination

Target achievement

Communication skills

Tools

MS Excel

Job description

Roles and Responsibilities

• Manage end-to-end recruitment for voice and non-voice BPO processes.
• Source candidates through job portals, employee referrals, consultants, vendors, and other recruitment channels.
• Conduct initial candidate screening and assess eligibility based on process requirements.
• Coordinate HR interviews, Operations (Ops) rounds, assessments, and candidate follow-ups.
• Ensure timely achievement of weekly, and monthly hiring targets.
• Maintain recruitment trackers, candidate pipelines, interview schedules, and hiring MIS.
• Coordinate with Operations, HR, onboarding, and training teams to ensure smooth candidate movement through the recruitment process.
• Follow up with selected candidates for documentation, offer acceptance, pre-joining formalities, and joining confirmation.
• Ensure compliance with recruitment policies, candidate source validation, cooling-period guidelines, and documentation requirements.
• Identify reasons for candidate dropouts, offer declines, and no-shows, and implement corrective actions.
• Provide regular hiring updates and escal ... recruitment challenges to the reporting manager.
• Ensure a positive candidate experience throughout the recruitment lifecycle.

Desired Candidate Profile

• 1 to 3 years of experience in Talent Acquisition, preferably in BPO bulk hiring.
• Strong communication, coordination, and negotiation skills.
• Good knowledge of recruitment portals, sourcing techniques, and interview management.
• Proficiency in MS Excel, recruitment trackers, and MIS reporting.
• Ability to manage multiple hiring requirements in a fast-paced environment.
• Target-oriented approach with a focus on hiring quality and timely closures.