HRSS Executive - Shared Services

THERMAX; Pune District; On-site; INR 450,000 - 650,000; Full time

Job summary

Thermax in Pune is seeking an HRSS Executive to deliver accurate HR operations across the employee lifecycle, with emphasis on onboarding, HRMS administration and data integrity. The role focuses on digital onboarding, document collection, background verification coordination and timely service delivery through HR Shared Services, partnering with TA, Payroll and IT to resolve onboarding issues.

Graduate with 3–5 years in HR operations will enable effective processing of hires, transfers, exits

Qualifications

• Graduate in Human Resources, Business Administration, Commerce or a related discipline.
• 3–5 years of experience in HR Operations or HR Shared Services.
• Hands-on experience with digital onboarding and HRMS.
• Experience with Darwinbox is strongly preferred.
• Experience managing candidate-to-employee onboarding workflows and lifecycle transactions.

Responsibilities

• Own end-to-end digital onboarding journey from pre-joining to joining and post-joining formalities.
• Manage digital forms, document collection, verification and status tracking.
• Coordinate pre-employment verification with BGV vendors.
• Perform HRMS transactions, create/update employee profiles and manage workflows.
• Process lifecycle events: hires, changes, transfers, exits in line with policy.
• Ensure data quality and confidentiality across HR records.
• Provide first-line HR support through prescribed service channels.
• Maintain SLAs, checklists and audit trails.
• Collaborate with Talent Acquisition, Payroll, IT and HR Business Partners.

Skills

Digital onboarding

HRMS transactions

Data accuracy

MS Excel

MS Word & Outlook

Communication skills

Attention to detail

Confidentiality & compliance

Problem solving

Independent & collaborative work

Education

Graduate in HR/BA/Commerce

Tools

Darwinbox

Job description

HRSS Executive - Shared Services:

Function: Human Resources Shared Services

Reporting To: HR Shared Services Team Lead / Manager

Location: Pune

Role Type: HR Operations / Onboarding / HRMS / BGV / EmployeeLifecycle

Role Purpose

To deliver accurate, timely and employee-centric HRoperations across the employee lifecycle, with a strong focus on onboarding, HRMS administration, employee data integrity and service delivery through HRShared Services. The role will support standardisation, process compliance andcontinuous improvement across HR processes at Thermax.

Key Responsibilities

Digital Onboarding: Own and coordinate theend-to-end digital onboarding journey from pre-joining to joining andpost-joining formalities, ensuring a smooth candidate-to-employee transition.

Onboarding Systems & Documentation: Managedigital forms, document collection and verification, employee data capture, task completion, reminders and onboarding status tracking through the HRMS andrelated tools.

BackgroundVerification (BGV): Coordinate pre-employment verification with BGVvendors, track completion, follow up on pending or discrepant cases, andmaintain records and reports.

HRMS Administration: Perform hands‑ontransactions in the HRMS, preferably Darwinbox, including employee profilecreation and updates, workflow/task management, user access or role‑relatedrequests, and maintenance of employee records.

Employee Lifecycle Operations: Process andmaintain records for new hires, employee changes, transfers, benefits‑relatedupdates, confirmations and exits in accordance with approved policies anddefined timelines.

Data Quality & Compliance: Ensure employeeinformation and documents are complete, accurate and updated on time; conductchecks and resolve discrepancies while maintaining confidentiality and dataprivacy.

Employee Support: Act as a first point ofcontact for defined HR queries through the prescribed service channels; provideaccurate guidance, track requests and elevate cases where required.

Service Delivery & Controls: Work to agreedservice-level timelines, maintain process checklists and trackers, monitorpending actions and ensure appropriate documentation and audit trails.

Reporting & Insights: Prepare regularreports on onboarding progress, pending documentation, HR transactions, queryvolumes and service performance using HRMS reports and Microsoft Excel.

Process Improvement: Identify recurring issues, manual steps and opportunities to simplify or automate HR processes; supportHRMS enhancements, user testing, SOP updates and change implementation.

Stakeholder Coordination: Coordinate with TalentAcquisition, HR Business Partners, Payroll, IT, candidates and hiring managers to resolve onboarding and employee lifecycle issues.

Undertake other responsibilities assigned by theHR Shared Services Team Lead/Manager, in line with the role.

Education & Experience

Graduate in Human Resources, BusinessAdministration, Commerce or a related discipline.

Typically 3 to 5 years of relevant experience in HROperations, HR Shared Services or HR administration, with demonstrable hands‑onexperience in digital onboarding.

Practical experience working on an HRMS isessential; experience with Darwinbox is strongly preferred.

Experience managing candidate‑to‑employee onboarding workflows, digital forms, document collection, employee master data and lifecycle transactions is highly desirable.

Required Skills & Competencies

Strong hands‑on capability in digital onboardingand HRMS transactions; comfortable navigating workflows and resolving routine system/process issues.

Good working knowledge of Microsoft Excel, Wordand Outlook; ability to maintain trackers and prepare accurate operationalreports.

High attention to detail, data accuracy anddisciplined follow-through on pending actions.

Good written and verbal communication, with aservice-oriented approach to employee and stakeholder queries.

Ability to manage multiple transactions anddeadlines while maintaining confidentiality and compliance.

Problem-solving mindset, willingness to learnnew tools and ability to identify process improvement opportunities.

Ability to work independently as well ascollaboratively with cross-functional teams.

Success Measures

Timely and accurate completion of digitalonboarding and employee lifecycle transactions.

Completeness of employee documentation andaccuracy of HRMS data.

Adherence to agreed service-level timelines andquality standards.

Effective resolution and escalation of employeequeries.

Improvement in process efficiency, reducedmanual follow-ups and reliable operational reporting.