HRSS Executive - Shared Services

Thermax Limited; Pune District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Thermax Limited in Pune seeks an HR Operations specialist focused on Shared Services. The role covers digital onboarding, HRMS administration, data integrity and end-to-end employee lifecycle support, ensuring timely and compliant delivery of onboarding and related HR processes.

You will coordinate with Talent Acquisition, Payroll and IT, drive process standardisation, and maintain accurate employee records while adhering to service levels and confidentiality requirements.

Qualifications

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Responsibilities

• Own end-to-end digital onboarding journey from pre-joining to joining and post-joining formalities.
• Manage digital forms, document collection, verification and onboarding status tracking through HRMS.
• Coordinate pre-employment verification with BGV vendors and maintain records.
• Perform HRMS transactions and maintain employee records with proper access controls.
• Process and maintain lifecycle records for new hires, changes, transfers, benefits and exits.

Skills

Digital onboarding

HRMS transactions

Data confidentiality

Stakeholder coordination

Excel/Word/Outlook

Communication

Process improvement

Education

HR/BA/Commerce degree

Tools

Darwinbox

Job description

Function: Human Resources – Shared Services

Reporting To: HR Shared Services Team Lead / Manager

Location: Pune

Role Type: HR Operations / Onboarding / HRMS / BGV / EmployeeLifecycle

Role Purpose

To deliver accurate, timely and employee-centric HRoperations across the employee lifecycle, with a strong focus on onboarding,HRMS administration, employee data integrity and service delivery through HRShared Services. The role will support standardisation, process compliance andcontinuous improvement across HR processes at Thermax.

Key Responsibilities

• Digital Onboarding: Own and coordinate theend-to-end digital onboarding journey from pre-joining to joining andpost-joining formalities, ensuring a smooth candidate-to-employee transition.
• Onboarding Systems & Documentation: Managedigital forms, document collection and verification, employee data capture,task completion, reminders and onboarding status tracking through the HRMS andrelated tools.
• BackgroundVerification (BGV): Coordinate pre-employment verification with BGVvendors, track completion, follow up on pending or discrepant cases, andmaintain records and reports.
• HRMS Administration: Perform hands-ontransactions in the HRMS, preferably Darwinbox, including employee profilecreation and updates, workflow/task management, user access or role-relatedrequests, and maintenance of employee records.
• Employee Lifecycle Operations: Process andmaintain records for new hires, employee changes, transfers, benefits-relatedupdates, confirmations and exits in accordance with approved policies anddefined timelines.
• Data Quality & Compliance: Ensure employeeinformation and documents are complete, accurate and updated on time; conductchecks and resolve discrepancies while maintaining confidentiality and dataprivacy.
• Employee Support: Act as a first point ofcontact for defined HR queries through the prescribed service channels; provideaccurate guidance, track requests and escalat where required.
• Service Delivery & Controls: Work to agreedservice-level timelines, maintain process checklists and trackers, monitorpending actions and ensure appropriate documentation and audit trails.
• Reporting & Insights: Prepare regularreports on onboarding progress, pending documentation, HR transactions, queryvolumes and service performance using HRMS reports and Microsoft Excel.
• Process Improvement: Identify recurring issues,manual steps and opportunities to simplify or automate HR processes; supportHRMS enhancements, user testing, SOP updates and change implementation.
• Stakeholder Coordination: Coordinate with TalentAcquisition, HR Business Partners, Payroll, IT, candidates and hiring managers to resolve onboarding and employee lifecycle issues.
• Undertake other responsibilities assigned by theHR Shared Services Team Lead/Manager, in line with the role.

Education & Experience

• Graduate in Human Resources, Business Administration, Commerce or a related discipline.
• Typically 3 to 5 years of relevant experience in HROperations, HR Shared Services or HR administration, with demonstrable hands-onexperience in digital onboarding.
• Practical experience working on an HRMS is essential; experience with Darwinbox is strongly preferred.
• Experience managing candidate-to-employeeonboarding workflows, digital forms, document collection, employee master dataand lifecycle transactions is highly desirable.
• Strong hands-on capability in digital onboardingand HRMS transactions; comfortable navigating workflows and resolving routine system/process issues.
• Good working knowledge of Microsoft Excel, Wordand Outlook; ability to maintain trackers and prepare accurate operationalreports.
• High attention to detail, data accuracy and disciplined follow-through on pending actions.
• Good written and verbal communication, with aservice-oriented approach to employee and stakeholder queries.
• Ability to manage multiple transactions anddeadlines while maintaining confidentiality and compliance.
• Problem-solving mindset, willingness to learn new tools and ability to identify process improvement opportunities.
• Ability to work independently as well ascollaboratively with cross-functional teams.

Success Measures

• Timely and accurate completion of digital onboarding and employee lifecycle transactions.
• Completeness of employee documentation and accuracy of HRMS data.
• Adherence to agreed service-level timelines and quality standards.
• Effective resolution and escalation of employee queries.
• Improvement in process efficiency, reduced manual follow-ups and reliable operational reporting.