HR Operations Specialist – Hire to Retire and German language

VMC Soft Technologies, Inc; Karnataka; On-site; INR 600,000 - 900,000; Full time

Job summary

VMC Soft Technologies, Inc is seeking HR Operations Associates to support Hire to Retire processes for a global client. German language fluency is mandatory. This role involves end-to-end HR helpdesk support, H2R transactions, and collaboration with global HR teams from the Bangalore location.

The ideal candidate will handle Tier1 HR inquiries, manage Workday transactions, ensure data quality, and participate in continuous improvement initiatives within 24/7 operations.

Qualifications

• Fluency in German (B2/C1). Bachelor’s degree in HR, Business, Commerce, or related fields.
• 0.55 years of HR Shared Services experience.
• Hands-on experience with HR systems such as Workday, ServiceNow, or SuccessFactors.
• Strong communication and customer service orientation.
• Ability to work in 24/7 operations.
• Problem-solving and attention to detail.

Responsibilities

• HR Helpdesk advisory (Tier1) in German and English across HR queues.
• Process Workday HCM updates and onboarding/offboarding activities.
• Coordinate Learning and Development and vendor/invoice handling.
• Maintain data quality, SLAs, and protect PII using ServiceNow dashboards.
• Identify process gaps and participate in governance.

Skills

German fluency

Communication

Attention to detail

Education

Bachelor's degree in HR/Business/Commerce

Tools

Workday

ServiceNow

SuccessFactors

Job description

Location Bangalore

Job Title Process Expert

Language Skills: German

Experience : 3+ Years to 6 Years

Job Role - HRO - Employee Data Management - HR Operations Associate (Hire to Retire) German Language Support

Role Summary

We are seeking HR Operations Associates to support end-to-end HiretoRetire (H2R) processes for a global client. The role involves delivering Tier1 HR Helpdesk services, executing H2R transactions, and partnering with global HR teams. German language fluency is mandatory. German Language Specialist with knowledge in HRO9. English Language Specialist with knowledge in HRO.

Key Responsibilities

• HR Helpdesk Advisory (Tier1)

  Handle HR queries related to Compensation, Benefits, Payroll, LD, Timekeeping, Workday transactions, Recruiting, and Performance Management. Provide voice and nonvoice support in German and English. Manage and resolve tickets across multiple HR queues. Support high touch cases such as pay-out, health and wellness related suport.

• Hire-to-Retire Transactional Activities

  Process Workday HCM updates across the employee lifecycle. Support onboarding activities including document verification and background checks. Coordinate offboarding workflows including exit documentation.

• Learning and Development

  Familiarity with end-to-end workflows within learning administration. Is able to co-ordinate and calibrate with different stakeholders. Ensures managing vendor co-ordination, invoicing and learning event administration.

• Data Quality

  Maintain SLA, TAT, and quality standards. Ensure PII protection and data confidentiality. Utilize ServiceNow, dashboards, and knowledge bases.

• Continuous Improvement

  Identify process gaps and suggest improvements. Participate in training, calibrations, and governance reviews.

Required Skills Qualifications-

• Fluency in German (B2C1).- Bachelor s degree in HR, Business, Commerce, or related fields.
• 0.55 years of HR Shared Services experience.
• Hands-on experience with HR systems such as Workday, ServiceNow, or SuccessFactors. Behavioral Skills
• Strong communication and customer service orientation.
• Ability to work in 247 operations.
• Problem-solving and attention to detail.

Preferred Skills

• Experience supporting Global clients.
• Exposure to Payroll, Recruiting Ops, LD Ops, and Benefits.
• Certifications such as Workday HCM or Goethe German certifications.

More Experienced Candidates Can Also Be Considered.

Shift: 11:30 AM 8:30 PM IST

Transportation: No transportation provided