HR Associate

Forward Impact; Mumbai Suburban; On-site; INR 600,000 - 900,000; Full time

Job summary

Forward Impact in Mumbai is seeking an HR Associate to manage end-to-end HR functions, including recruitment, induction, policy design, performance management and learning & development.

The role focuses on structuring HR systems for a growing team and cultivating an inclusive, people-first culture while ensuring confidentiality and compliance with Indian labour laws, SOP-driven processes, and timely staff development.

Qualifications

• Experience in recruitment, onboarding, and learning & development processes.
• Familiarity with Indian labour laws.
• Excellent written and verbal communication in English.
• Proficiency in MS Office (Word, Excel, PowerPoint).

Responsibilities

• Recruitment: develop and implement a recruitment plan, follow SOPs, track metrics, coordinate interviews.
• Induction: design and implement a comprehensive induction process, collect onboarding feedback, monitor probation.
• HR Policies & Processes: lead quarterly policy reviews and organise staff training.
• KRAs & KPIs: define role-specific KRAs and KPIs with department leads.
• Performance Management: support COO in implementing performance management system and track reviews.
• Talent Retention: monitor retention trends and plan engagement initiatives.
• Learning & Development: coordinate internal and external learning opportunities and track budget utilization.

Skills

Recruitment

Onboarding

Learning & Development

Indian labour laws

English communication

Interpersonal skills

Confidentiality

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

The HR Associate will play a critical role in managing end-to-end human resource functions including recruitment, induction, policy design, performance management, and learning & development.

The role is essential to structuring and institutionalising HR systems that will support the foundations growing team and long-term ambitions while fostering an inclusive and people-first workplace culture.

Key Responsibilities

1. Recruitment

• Develop and implement a recruitment marketing plan to engage with diverse talent pools.
• Ensure all recruitment processes adhere to standard operating procedures (SOPs).
• Track recruitment metrics including applications received, time-to-fill, vacancy fill rate, and candidate experience.
• Coordinate interviews and maintain timely communication with candidates.

2. Induction

• Design and implement a comprehensive induction process for new hires.
• Collect onboarding feedback to improve the induction experience.
• Monitor probation completion and employee transition to permanent roles.

3. HR Policies & Processes

• Lead quarterly reviews and updates of HR policies.
• Organise staff training sessions to ensure policy awareness and compliance.

4. KRAs & KPIs

• Collaborate with department leads to define role-specific KRAs and KPIs.
• Ensure performance expectations are documented and communicated.

5. Performance Management

• Support the COO in implementing the organisations performance management system.
• Facilitate regular performance reviews and track goal achievement across teams.

6. Talent Retention

• Monitor employee retention trends and identify engagement risks.
• Plan and execute team-building and employee engagement initiatives.

7. Learning & Development

• Coordinate internal and external learning opportunities for staff.
• Track participation and utilisation of the learning and development budget.

Skills and Knowledge

• Strong understanding of recruitment, onboarding, and learning & development processes.
• Familiarity with Indian labour laws.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong interpersonal and problem-solving skills.
• High ethical standards and ability to handle confidential information responsibly.