Hotel Operation manager ( Raipur)

Naukripay group; Raipur; On-site; INR 600,000 - 900,000; Full time

Job summary

Naukripay group is seeking a Hotel Operations Manager to oversee daily activities across all departments, ensuring high service standards and guest satisfaction. You will lead front desk, housekeeping, maintenance, and F&B, while managing staff, budgets, and compliance.

Ideal candidates have 3–5 years of hospitality management experience, strong leadership, and excellent communication under pressure. This role offers growth in a fast-paced property environment.

Qualifications

• Education in hospitality management or related field.
• 3–5 years of management experience in hospitality.
• Proven leadership and communication skills.
• Ability to solve problems and work under pressure.

Responsibilities

• Oversee daily operations across front desk, housekeeping, maintenance, and F&B.
• Manage staffing, including hiring, schedules, and training.
• Address guest feedback and maintain service quality.
• Monitor budgets and occupancy metrics.
• Ensure health, safety, and regulatory compliance.

Skills

Leadership

Communication

Problem-solving

Grace under pressure

Education

Bachelor's degree in hospitality management or related field

Job description

Mail:- [e-mail]

hotel operations manager oversees daily activities across all departments to ensure high service standards, smooth workflows, and guest satisfaction.

Key Responsibilities

• Department Oversight: Manage daily functions across front desk, housekeeping, maintenance, and food and beverage services.
• Staff Management: Handle hiring, shift scheduling, training, and performance evaluations for team members.
• Guest Relations: Address feedback, resolve complaints quickly, and maintain consistent quality standards.
• Financial Control: Monitor operational budgets, control daily expenses, and track occupancy metrics.
• Compliance: Ensure adherence to health, safety, and regulatory standards across the property.

Requirements and Skills

Education: A degree in hospitality management, business administration, or a related field.

Experience: 3 to 5 years of management experience within the hospitality industry.

Skills: Strong leadership, clear communication, problem-solving abilities, and grace under pressure.