Hotel Operation manager ( Raipur)

Naukripay; Raipur; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Naukripay is seeking a Hotel Operations Manager in Raipur to oversee daily activities across all departments, ensuring high service standards and guest satisfaction.

You will lead front desk, housekeeping, maintenance, and F&B, manage staff, monitor budgets, and ensure health and safety compliance while maintaining smooth workflows in a busy hotel environment.

Qualifications

• Education: a degree in hospitality management, business administration, or related field.
• Experience: 3–5 years of management experience in hospitality.
• Skills: strong leadership, clear communication, problem‑solving abilities, and grace under pressure.

Responsibilities

• Oversee daily functions across front desk, housekeeping, maintenance, and F&B to ensure service standards.
• Hire, schedule, train, and evaluate staff performance.
• Address guest feedback and resolve complaints swiftly.
• Monitor budgets, control daily expenses, and track occupancy metrics.
• Ensure compliance with health, safety, and regulatory standards.

Skills

Leadership

Communication

Problem solving

Team management

Grace under pressure

Education

Degree in hospitality management or related field

Job description

hotel operations manager oversees daily activities across all departments to ensure high service standards, smooth workflows, and guest satisfaction.

Key Responsibilities

• Department Oversight: Manage daily functions across front desk, housekeeping, maintenance, and food and beverage services.
• Staff Management: Handle hiring, shift scheduling, training, and performance evaluations for team members.
• Guest Relations: Address feedback, resolve complaints quickly, and maintain consistent quality standards.
• Financial Control: Monitor operational budgets, control daily expenses, and track occupancy metrics.
• Compliance: Ensure adherence to health, safety, and regulatory standards across the property.

Requirements and Skills

• Education: A degree in hospitality management, business administration, or a related field.
• Experience: 3 to 5 years of management experience within the hospitality industry.
• Skills: Strong leadership, clear communication, problem-solving abilities, and grace under pressure.