Hospitality - Executive

Drlogy; India; On-site; INR 200,000 - 320,000; Full time

Job summary

Drlogy in Ahmedabad is seeking a Hospitality Executive to provide personalized non-clinical support to patients and visitors and coordinate hospitality services to improve the overall patient experience.

The role requires 1–2 years of hospitality experience, education of Any Graduate (Hotel Management preferred), strong communication, and the ability to welcome guests, coordinate rooms, food, housekeeping, and other guest-service needs while maintaining confidentiality and high standards.

Qualifications

• 1–2 years of hospitality experience.
• Educational background: Any Graduate; Hotel Management preferred.

Responsibilities

• Welcome and assist patients, attendants, and visitors.
• Explain available hospitality services and facilities.
• Coordinate room, food, housekeeping, and other guest-service requirements.
• Handle patient and visitor requests professionally.
• Coordinate with relevant departments for timely service delivery.
• Conduct regular rounds to identify service requirements.
• Monitor cleanliness, comfort, and hospitality standards.
• Assist with VIP and special-guest services where assigned.
• Handle and elevate complaints appropriately.
• Collect patient feedback and communicate service-improvement opportunities.
• Maintain hospitality records and service reports.
• Support admission and discharge hospitality processes.
• Maintain confidentiality and professional communication.

Skills

Hospitality Services

Front Desk Coordination

Customer Service

Communication Skills

Education

Any Graduate

Hotel Management preferred

Job description

Job Requirements

Experience 1 - 2 Years Experience

Education

• Any Graduate
• Hotel Management preferred

All Gender

Vacancy 1

Last Date to Apply 11, February 2027

Job Role

Work Location Ahmedabad

Work Mode Work From Office

Department Hospitality

Employment type

• Full time

Key Skills

Hospitality Services

Front Desk Coordination

Customer Service

Communication Skills

Preference Languages

Any Language

Job Story

Job Description

A Hospitality Executive provides personalized non-clinical support to patients and visitors and coordinates hospitality services to improve the overall patient experience.

• Welcome and assist patients, attendants, and visitors.
• Explain available hospitality services and facilities.
• Coordinate room, food, housekeeping, and other guest-service requirements.
• Handle patient and visitor requests professionally.
• Coordinate with relevant departments for timely service delivery.
• Conduct regular rounds to identify service requirements.
• Monitor cleanliness, comfort, and hospitality standards.
• Assist with VIP and special-guest services where assigned.
• Handle and elevate complaints appropriately.
• Collect patient feedback and communicate service-improvement opportunities.
• Maintain hospitality records and service reports.
• Support admission and discharge hospitality processes.
• Maintain confidentiality and professional communication.
• Follow organizational customer-service, hygiene, safety, and hospitality policies.

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